Parker Russ Email & Phone Number

Knoxville, Tn, Us

Knoxville, Tennessee, United States

• Developed communication and leadership skills by training and mentoring new host staff, enhancing team performance and consistency in customer interactions• Managed guest flow and optimized seating arrangements to increase turnover and maximize revenue during peak hours, ensuring a smooth and efficient dining experience• Resolved unexpected guest issues such as overbookings or special accommodation requests by quickly assessing the situation and proposing tailored solutions to meet guest needs• Collaborated with front-of-house and kitchen staff to streamline communication, improving operational flow and reducing wait times

Memphis, Tennessee, United States

• Initiated inventory management by recognizing brand popularity, contributing to an improved customer experience•Contributed to receiving and filling online orders, resulting in increased brand recognition and networking• Collaborated with coworkers to delegate tasks, increasing store efficiency and productivity• Navigated through issues while running the store solo, improving critical thinking and problem- solving skills

Memphis, Tennessee, United States

• Developed new methods of running the drive-thru, decreasing wait time and reducing stress• Trained new employees to deal with problems that arose, strengthening the restaurant staff and refining leadership skills• Handled relationships with difficult team workers, resulting in stronger team chemistry and communication skills • Adapted to constant role changes throughout the restaurant, expanding versatility and flexibility for future roles