Parminder Singh Email & Phone Number

Dubai, Ae

Dubai, Ae

United Arab Emirates

Dubai, Dubai, United Arab Emirates

• Streamlined check-in process to decrease wait times and increase customer satisfaction.• Investigated guest challenges and sources of dissatisfaction to offer timely resolution.• Recommended hotel services or amenities that guest may find useful.• Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.• Greeted guests upon arrival and offered assistance.• Resolved sources of dissatisfaction and implemented processes to… Show more • Streamlined check-in process to decrease wait times and increase customer satisfaction.• Investigated guest challenges and sources of dissatisfaction to offer timely resolution.• Recommended hotel services or amenities that guest may find useful.• Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.• Greeted guests upon arrival and offered assistance.• Resolved sources of dissatisfaction and implemented processes to prohibit future service obstacles. • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.• Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.• Implemented and developed customer service training processes.• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.• Educated customers about billing, payment processing and support policies and procedures.• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. • Followed up with customers about resolved issues to maintain high standards of customer service. • Delivered prompt service to prioritize customer needs.• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.• Developed and updated databases to handle customer data.• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.• Investigated and resolved customer inquiries and complaints quickly.• Exhibited high energy and professionalism when dealing with clients and staff. Show less

Dubai, United Arab Emirates

Monitored premises and recorded activity in daily officer report for submission to security supervisor at close of shift. Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant. Detected emergencies using electronic access control systems, video surveillance and security lighting. Cash Handling Monitored access control systems, including CCTV systems for Administrative skills e nefarious activities such as theft and… Show more Monitored premises and recorded activity in daily officer report for submission to security supervisor at close of shift. Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant. Detected emergencies using electronic access control systems, video surveillance and security lighting. Cash Handling Monitored access control systems, including CCTV systems for Administrative skills e nefarious activities such as theft and vandalism. Secured personnel and premises by inspecting buildings, File management patrolling property and monitoring surveillance cameras. Team coordination Testified in court proceedings to provide information about illegal activity. Observed ancillary service providers, confirming facility and equipment usage within agreed terms and conditions. Prepared incident reports, security logs and other documentation to provide written support or convey information. Administered first aid to members of public or employees injured within assigned premises. Patrolled car park areas to confirm correct parking within designated areas. Detained individuals suspected of engaging in illegal activities to apprehend suspects and prevent further crime. Documented and kept found property safe, following policy to dispose of unclaimed items after set time limits. Alerted police and fire departments during emergencies, administering first aid and CPR until arrival. Show less

Dubai, United Arab Emirates

Direct communications with guests before arrival to coordinate a Proficient smooth check-in.Welcome guests during check-in and giving a fond farewell to Proficient guest while checkout. Ensure that all check-ins and checkouts are handled smoothly without unnecessary delay or discomfort to any guest. Responded to guest requests and complaints with professional and polite manner to increase customer satisfaction. Issued bills to guests and handled cash or card payments through… Show more Direct communications with guests before arrival to coordinate a Proficient smooth check-in.Welcome guests during check-in and giving a fond farewell to Proficient guest while checkout. Ensure that all check-ins and checkouts are handled smoothly without unnecessary delay or discomfort to any guest. Responded to guest requests and complaints with professional and polite manner to increase customer satisfaction. Issued bills to guests and handled cash or card payments through company POS system. Keeping the apartments up-to standard. Collaborating effectively with members of the concierge and security, who you’ll be working closely with on resolution cases. Suggesting best places to tour, shop, and dine to enhance guest experience. Responding quickly to calls to ensure guests are not kept waiting Show less

Jaipur, Rajasthan, India

Greet all guests and assist them with check-in and check-out. Maintained clean and orderly reception area to impress and welcome visitors. Collaborated effectively with customers and staff to maintain smooth-running operations. Met incoming customers with professional approach and provided friendly, knowledgeable assistance. Respond to all guest questions and requests. Delivered polite, professional customer service to enhance business reputation through positive first… Show more Greet all guests and assist them with check-in and check-out. Maintained clean and orderly reception area to impress and welcome visitors. Collaborated effectively with customers and staff to maintain smooth-running operations. Met incoming customers with professional approach and provided friendly, knowledgeable assistance. Respond to all guest questions and requests. Delivered polite, professional customer service to enhance business reputation through positive first impressions. Answer and forward phone calls Show less

Bachelor Of Commerce - Bcom, Economics, Accountancy, Financany And Business Law,

Activities and Societies: Volleyball

Diploma In Computer Application

High School Diploma, Business/Commerce, General

Activities and Societies: Volleyball