Parminder Singh Email & Phone Number

Calgary, Ab, Ca

Calgary

Financial Protection and Financial Planning Specialist, with a focus on Life insurance plans designed to suit individual needs of each person.

Calgary, Alberta, Canada

- Relational and Online Analytical Processing (OLAP) principles to create relational and multi- dimensional data warehouse for business intelligence using Microsoft SQL Server Analysis Services (SSAS).- Independently design, build and launch new data extractions, transformation and loading processes in production environment, mentoring others around efficient queries and leveraging common development toolkits.- Collaboration with developers, project managers and stakeholders to understand data needs, representing key data insights visually through reports and dashboards in a meaningful way.- MDX scripts for querying data cells from OLAP data models to be displayed in front-end technology to facilitate financial decisions.- Custom ETL/Schema design, Implementation and maintenance.

Calgary, Alberta, Canada

• Built a relational database for an e-commerce project.• Built and maintained data pipeline for optimal data extraction using google analytics API to feed machine learning model using python from Cookies by George website.• Build a classification model to predict next purchases on Cookies.• Worked in an agile team of software developers, DevOps Engineers, data analyst and data Engineer to create server side of TownBolt E-Commerce website using PHP, Laravel and dockers.

Calgary, Alberta, Canada

• Connect personally with customers to understand their financial needs, advising them with best suited tailored banking solutions to help them in achieving their financial goals.• Create a positive customer experience at every interaction by asking thoughtful questions to enhance engagement with customers to deepen relationships.• Supporting customers in day-to-day banking and fulfilling their credit requirements.• Leading and helping front end staff to perform customer transactions like higher amount cheques authorization.• Making daily telephone calls to customer about new bank promotions and to help them with their current and future banking needs.• Complete credit reviews for customers to provide the best credit banking solutions and recommend credit limits in line with the credit policy in a timely manner.• Increase customer confidence by going beyond the transaction, and truly getting to know the unique story of the person, handling customer problems appropriately, answering customers questions, addressing their concerns.• Assist and lead frontline staff in handing customer problems, in completion of work activities, and addressing communication issues efficiently.

Calgary

• Handle all aspects of the sale including payment plans, customer contracts and warranties, customer payments, cash and credit card/check transactions.• Ask questions to analyze need and provide easy solutions to fulfill customer requirements.• Contribute to the team’s success by achieving personal sales goals.• Keep up-to-date knowledge of wireless products, accessories, pricing plans and service features. • Work closely with teammates to ensure the store is running at its peak operational performance.

India

• Greeting customers and providing exceptional customer service in branch.• Be the first point of contact for investors and distributors to educate and help them through different channels like branch, telephone and responding to their emails.• Provide coaching and training to business partners and distributors on new and existing schemes.• Assist customers and facilitate the application process for Mutual funds.• Provide everyday administrative support to customers and distributors.• Develop and strengthen relationships to promote HDFC Mutual Fund schemes across Independent Financial Advisors and direct customers.• Knowledge sharing and training of channel partners by making effective sales presentations of products.

Post-Diploma Certificate, Data Analytics & Business Intelligence

• Microsoft Office Specialist -Excel 2019 • Microsoft Technology Associate-Database Fundamentals • IBM Predictive Analytics Modeler.

Machine Learning Foundation

This micro-credential course was delivered in collaboration with RoboGarden. Topics Covered: • Write a Python app • Analyze and visualize.

Post-Diploma Certificate In Data Analytics

• Data Modeling and Dashboard Building using Power BI, Tableau and IBM Cognos. • Database and Data Warehouse Design and Management.

Relational Databases Fundamentals, Relational Database Management System (Rdms), Sql Language.

• Data Retrieval with SELECT • Filtering and Sorting Data Sets • Complex Data Retrieval Queries - Joining Tables and Using Functions •.

Master'S Of Business Administration, Marketing And Finance

-Principles and Practices of Management -Organizational Behaviour -Accounting for Management -Quantitative Techniques -Managerial.

Bachelor Of Management & Information Technology, Business Administration And Management, Information Technology