Ux Designer
CurrentDesigning end-to-end mobile and web solutions for a SaaS platform in the test delivery industry, while collaborating closely with product, development, and CSM teams to ensure alignment, seamless integration, and support.Conducting comprehensive research, including competitive analysis and usability testing, to gain deep insights into user needs. Proficiently analyzing data to inform design decisions and product direction.Tracked user data post-launch via Pendo, resulting in a 90% increase in customer satisfaction for Webassessor.Managing a hackathon team that achieved first place, responsible for overseeing project planning, coordinating team efforts, and fostering collaboration to deliver innovative solutions within tight deadlines.Developing a brand-aligned design system from scratch to ensure cohesive visual identity, consistent user experience, and seamless integration across all products and platforms.Collected client feedback, iterated designs, and collaborated with developers to ship weekly releases, ensuring continuous product delivery.