Parth Dave Email & Phone Number

-Interviews, hires, and trains employees to perform their specific responsibilities-Successfully handles any and all customer service issues that may arise-Oversees the physical condition and appearance for the facility and fleet-Manage and maintain DOT compliance of shuttles including all employee certification, operational improvements, maintenance and repairs

Dallas-Fort Worth Metroplex

• Recruit, on-board, train, coach and mentor new employees for all departments • Maximize profits through effective cost control, staff scheduling, inventory management, and ordering• Create weekly schedules based on predicted staffing needs, budget and employee requests• Handled customer complaints effectively to meet and exceed net promotor score goals• Reviewed P&L statements, budgets and forecasts, revenues, and expenses

Dallas, Texas, United States

• Executing plan for opening of newly assigned locations.• Daily, weekly, monthly, annual financial and operational reporting.• Assist with the monitoring, review, and analysis of the market rate structures.• Managing, planning, scheduling, training and directing of Assistant Manager, Bookkeeper and Maintenance.• Responsible for Payroll processing and work with HR to ensure proper wage and hour compliance.

• Recruit, on-board, train, coach and mentor new employees for all departments • Maximize profits through effective cost control, staff scheduling, inventory management, and ordering• Create weekly schedules based on predicted staffing needs, budget and employee requests• Handled customer complaints effectively to meet and exceed net promotor score goals• Reviewed P&L statements, budgets and forecasts, revenues, and expenses

Irving, Texas, United States

• Recruit, hired and trained new employees for all departments • Ensured staff were DOT compliant• Completed projects relating to operations improvement, property maintenance and shuttle repair• Performed complex payroll duties invoices in the preparation of timely and accurate processing of payroll• Managed staff of over 50 - 60 employees in various departments and provided coaching and developed performance plan• Managed budget and implemented financial strategies to… Show more • Recruit, hired and trained new employees for all departments • Ensured staff were DOT compliant• Completed projects relating to operations improvement, property maintenance and shuttle repair• Performed complex payroll duties invoices in the preparation of timely and accurate processing of payroll• Managed staff of over 50 - 60 employees in various departments and provided coaching and developed performance plan• Managed budget and implemented financial strategies to achieve top-line revenue and drive cost reductions especially due to decreased demand from COVID-19. Show less

Irving, Texas, United States

• Responsible for supervising all employees and provide coaching when needed • Monitor drivers and coordinate with dispatcher to ensure shuttle pick up wait times are within company goals • Directs shuttle repairs and service to ensure shuttles are properly maintained • Schedule associates and fill open shifts where needed to ensure proper coverage • Handles and resolves customer service issues

Richardson, Texas

• Responsible for analyzing information in insurance applications while determining the risk of insuring a potential client• Adhere to underwriting guidelines and processes to create a profitable book of business• Assisting State Farm agents with eligibility decisions and policy transactions• Organized and facilitated team meetings on a regular basis

Richardson, Tx

• Responsible for basic understanding of the auto policy and endorsements, state laws and regulations, claims philosophy, automotive repair methods and procedures to assist customers with auto accident claims• Created a unique “help” document that was presented enterprise wide which focused on increasing customer satisfaction through anticipating the needs of customers and set expectations. • Received continual recognition for my process in attaining clear and accurate details around… Show more • Responsible for basic understanding of the auto policy and endorsements, state laws and regulations, claims philosophy, automotive repair methods and procedures to assist customers with auto accident claims• Created a unique “help” document that was presented enterprise wide which focused on increasing customer satisfaction through anticipating the needs of customers and set expectations. • Received continual recognition for my process in attaining clear and accurate details around the claims process by the Quality Management team. • Selected to become a member of the Diversity and Inclusion and Employee Resources group; focused on reporting back to my team to increase awareness of the program.• Recognized and identified potential fraudulent claims by identifying exaggerated damages and injuries during claims process. • Applied specific policy coverage such as limits and denials and advising insured of specific options as available to increase their coverage and referring the customer to their agent, if needed, to increase possible limits• Assigned as the trainer for new claims associates as they were on boarded with the company. Show less

Addison, Texas

• Coordinated execution of email broadcast campaigns, public relations, marketing trade shows and events, outbound calls, media advertisements, field promotions, customer communications, and other marketing plans to increase product exposure• Implemented an idea where we would provide flash drives with a demo of the product to prospective customers at trade shows• Represented companies in different branding activities – Corporate events, trade shows, marketing conferences, and… Show more • Coordinated execution of email broadcast campaigns, public relations, marketing trade shows and events, outbound calls, media advertisements, field promotions, customer communications, and other marketing plans to increase product exposure• Implemented an idea where we would provide flash drives with a demo of the product to prospective customers at trade shows• Represented companies in different branding activities – Corporate events, trade shows, marketing conferences, and industrial meetings.• Frequently managed online marketing campaigns successfully and published write-ups on social networking websites and the company website.• Assisted company marketing managers in coordinating and integrating various marketing and communication activities.• Worked together with customers to develop testimonials, case studies, and references on a monthly basis.• Managed the technical team in India to coordinate marketing events, create marketing materials, organize demos of the product to potential clients and resolve customer concerns. Show less

Wylie, Texas

• Supported senior branch management team with composition of confidential information including presentations, quarterly performance reports, and financial analytics • Coordinated new hire on-boarding, HR documentation, internal software and hardware access, and delivered process training • Responsible for training of all on-boarded cashiers with a specific focus on credit performance which allowed my store to exceed the monthly goal of 35 credit card applications per… Show more • Supported senior branch management team with composition of confidential information including presentations, quarterly performance reports, and financial analytics • Coordinated new hire on-boarding, HR documentation, internal software and hardware access, and delivered process training • Responsible for training of all on-boarded cashiers with a specific focus on credit performance which allowed my store to exceed the monthly goal of 35 credit card applications per month.• Provided guidance and coaching to employees on company policies, employment regulations, performance management, and disciplinary and corrective action• Identified and resolved daily operational issues and gathered resources for efficient solutions Show less