- Conduct detailed fact finding with customers to offer tailored solutions by providing exceptional customer service and support regarding mortgages and unsecured personal loans. - Utilize financial software and tools to ensure seamless issue resolution and also liaise with internal departments for constant upskilling and better delivery of solutions.- Educate customers on available financial products, better rates and services to enhance their financial well-being.

- Provided outstanding customer service by assisting with purchases, returns, and offering style advice.- Collaborated seamlessly with colleagues to maintain smooth operations and foster a positive work environment.- Demonstrated adept problem-solving skills in resolving customer inquiries and addressing issues promptly.- Ensured a visually appealing and well-organized shop floor, maintaining stocked shelves and neat fitting rooms.- Efficiently processed transactions with… Show more - Provided outstanding customer service by assisting with purchases, returns, and offering style advice.- Collaborated seamlessly with colleagues to maintain smooth operations and foster a positive work environment.- Demonstrated adept problem-solving skills in resolving customer inquiries and addressing issues promptly.- Ensured a visually appealing and well-organized shop floor, maintaining stocked shelves and neat fitting rooms.- Efficiently processed transactions with accuracy, addressing customer inquiries and facilitating returns. Show less

- Promptly addressed customer inquiries via phone, email, and various messaging platforms, exhibiting exceptional written and verbal communication abilities.- Adhered to stringent customer service standards to ensure fairness and satisfaction, consistently delivering high-quality service that upheld the brand's reputation.- Regularly liaised with Team Manager to report on customer interactions and maintain effective team communication and collaboration.- Demonstrated adeptness in… Show more - Promptly addressed customer inquiries via phone, email, and various messaging platforms, exhibiting exceptional written and verbal communication abilities.- Adhered to stringent customer service standards to ensure fairness and satisfaction, consistently delivering high-quality service that upheld the brand's reputation.- Regularly liaised with Team Manager to report on customer interactions and maintain effective team communication and collaboration.- Demonstrated adeptness in utilizing escalation protocols to address and resolve complex issues, liaising with internal and external departments to provide effective solutions.- Maintained a positive brand image by consistently embodying the brand's values in all customer communications, interactions, and conflict resolutions.- Engaged in written correspondence with customers in English, emphasizing strong typing and grammar skills to convey professionalism and clarity. Show less

- Worked collaboratively with client, social media, and strategy teams to develop pitches and campaign briefs tailored to client objectives.- Managed diverse industry brands spanning FMCG, Fashion, EdTech, Gaming, and Fantasy League, ensuring meticulous oversight and customized strategies.- Provided regular updates to senior management and clients using various communication channels, including calls, emails, virtual meetings, and face-to-face interactions.- Identified and… Show more - Worked collaboratively with client, social media, and strategy teams to develop pitches and campaign briefs tailored to client objectives.- Managed diverse industry brands spanning FMCG, Fashion, EdTech, Gaming, and Fantasy League, ensuring meticulous oversight and customized strategies.- Provided regular updates to senior management and clients using various communication channels, including calls, emails, virtual meetings, and face-to-face interactions.- Identified and implemented solutions to address client challenges, efficiently managed escalations, and ensured timely delivery of campaigns and pitches, maintaining detailed monthly calendars in coordination with clients.- Analysed metrics to identify areas for growth or improvement, updating the daily Job Status Report (JSR) for transparency and tracking progress.- Collaborated with cross-functional teams to develop comprehensive brand and digital marketing strategies, actively contributing to brainstorming sessions and crafting/editing content to align with client objectives across all creatives and communication strategies. Show less

The Talentree is an activity centre where I'm teaching various Dance forms to various age group of students. I'm worked as a professional Choreographer. And have managed summer camps, stage events/show and other activities.

- Collaborated closely with the digital team to implement impactful campaigns leveraging influencers and celebrities across diverse social media platforms for brand promotions.- Identified emerging social media trends and curated partnerships with influencers tailored to specific brands, effectively engaging target audiences and enhancing brand visibility.- Developed comprehensive influencer marketing strategies, conducting contract negotiations and fostering strong relationships with… Show more - Collaborated closely with the digital team to implement impactful campaigns leveraging influencers and celebrities across diverse social media platforms for brand promotions.- Identified emerging social media trends and curated partnerships with influencers tailored to specific brands, effectively engaging target audiences and enhancing brand visibility.- Developed comprehensive influencer marketing strategies, conducting contract negotiations and fostering strong relationships with influencers to drive successful collaborations.- Conducted thorough research and analysis of campaign data to evaluate performance metrics, gauge success, and identify opportunities for optimization.- Facilitated seamless communication between clients and influencers through phone and email channels, ensuring efficient collaboration and campaign execution.- Managed end-to-end campaign processes, from understanding brand briefs and concepts to sourcing suitable influencers, negotiating budgets, and overseeing shoot attendance, ensuring flawless campaign execution within tight deadlines. Show less

- Designed visually appealing branding and promotional materials, including logos, business cards, brochures, posters, flyers, and banners, to establish and maintain a strong brand identity and effectively attract and engage target audiences for events and campaigns.- Maintained organized files and documentation of design assets, facilitating efficient collaboration and version control within creative projects.- Stayed updated on industry trends and best practices in graphic design… Show more - Designed visually appealing branding and promotional materials, including logos, business cards, brochures, posters, flyers, and banners, to establish and maintain a strong brand identity and effectively attract and engage target audiences for events and campaigns.- Maintained organized files and documentation of design assets, facilitating efficient collaboration and version control within creative projects.- Stayed updated on industry trends and best practices in graphic design, continuously refining skills and adopting new techniques to deliver innovative and impactful designs.- Utilized design software such as Adobe Creative Suite (Photoshop, Canva) proficiently to create high-quality graphics and layouts.- Provided design support and guidance to internal teams and external clients, ensuring brand consistency and alignment with project objectives.- Demonstrated strong attention to detail and a keen eye for typography, colour theory, and composition in all design work, ensuring professional and polished results. Show less

- Played a pivotal role in marketing campaigns, contributing to their strategic planning and seamless execution.- Developed and conducted a variety of art workshops, leveraging creative ideation to deliver engaging sessions implementing comprehensive marketing strategies to drive brand awareness, customer acquisition, and revenue growth.- Conducted market research and competitor analysis to identify trends, opportunities, and areas for differentiation.- Managed marketing budgets and… Show more - Played a pivotal role in marketing campaigns, contributing to their strategic planning and seamless execution.- Developed and conducted a variety of art workshops, leveraging creative ideation to deliver engaging sessions implementing comprehensive marketing strategies to drive brand awareness, customer acquisition, and revenue growth.- Conducted market research and competitor analysis to identify trends, opportunities, and areas for differentiation.- Managed marketing budgets and allocated resources effectively to maximize ROI and achieve business goals.- Evaluated the performance of marketing campaigns using key metrics and analytics tools, adjusting strategies as needed to optimize results. Show less

- Demonstrated proficiency in PR and Marketing roles within diverse event environments.- Successfully crafted and executed advertising strategies leveraging Social Media and News Channels for optimal event coverage.- Led and managed teams of volunteers to coordinate and execute events seamlessly.- Contributed to both Celebrity and Creative Departments, enhancing cross-functional collaboration and expertise.- Played a key role in planning, managing, organizing, and coordinating… Show more - Demonstrated proficiency in PR and Marketing roles within diverse event environments.- Successfully crafted and executed advertising strategies leveraging Social Media and News Channels for optimal event coverage.- Led and managed teams of volunteers to coordinate and execute events seamlessly.- Contributed to both Celebrity and Creative Departments, enhancing cross-functional collaboration and expertise.- Played a key role in planning, managing, organizing, and coordinating events in collaboration with various clients. Show less

- Maintained accurate and organized records through efficient data entry processes.- Lead client management and servicing, ensuring high levels of customer satisfaction and retention.- Provided valuable support to PR and Marketing activities, contributing to the overall success of campaigns and brand initiatives.- Coordinated advertising efforts, ensuring seamless execution and alignment with the company's promotional objectives.

- Taught various dance forms, providing comprehensive training to individuals and groups.- Orchestrated dance routines for diverse settings, including advertising shoots, award functions, social events, and stage shows.- Collaborated with event teams to ensure seamless integration of choreography with stage technicals, sound, and lights.- Gained hands-on experience in stage technicals, sound systems, lighting setups, and other production elements.