• Dealing with the US Medical Sector and identifying customers' needs, clarifying information, researching every issue, and providing solutions and/or alternatives.• Manage large amounts of Outbound calls in a timely manner• Customer focus and adaptability to different personality types.• Familiarity with CRM systems and practices.• Build sustainable relationships and engage customers by taking the extra miles

• Basics about machining process related to press and tooling.• Did JH, TPM Activity, Poke – Yoke, Kaizens to improve productivity.• Fulfilling daily production target with minimum losses maintaining record of production report with OEE calculations.• Knowledge about FPIR and LPIR with in process report also.• Familiar with SAP, IATF, and PPAP.