Partha Baral Email & Phone Number

Foster City, Ca, Us

Establish and execute a comprehensive vision, strategy and roadmap to accelerate and scale adoption of intelligent automation capabilities to improve business process effectiveness, efficiency and experience through a Center of Excellence and democratization of automation across the enterprise. a) Industrialize Gilead’s intelligent automation capability for scale, speed and quality through the entire “idea to value” lifecycle with a “design for security & compliance” principle.b) Govern automation adoption, value delivery through a robust operating model of collaborative engagement, democratization, governance and alignment.c) Adopt standards for “technology ecosystem of platforms & tools” with an interconnected architecture of multiple emerging technologies that includes Process Mining, RPA, Workflow Orchestration, OCR (Optical Character Recognition), AI/ML, NLP (Natural Language Processing), Chatbot (Conversational AI) etc.d) Democratize low/no code automation capabilities to enable and empower Gilead employees to learn, practice and build personal productivity enhancement related automation.

Palo Alto, Ca, Us

Build a strong, long-term automation strategy (adopting customer centric, automation first and cloud architecture principles) and execute on the transformation roadmap that aligns with the Company strategic plan and growth objectives. Lead and drive implementation and ongoing management of a “digital workforce” to drive process / operational efficiencies and productivity improvements with an “automation first” strategy.Driving a comprehensive approach to deliver tangible business outcome ($10M in year 1 and $20M year 2 of savings) by establishing an enterprise-wide business process architecture & maturity model, executing on end-to-end process optimization & digitization, implementing intelligent automation solutions and driving enterprise maturity of automation adoption across all frontiers. a) Developed a comprehensive enterprise strategy to deliver significant financial value and operational effectiveness through end-to-end process optimization, re-engineering and automationb) Delivering end-to-end process transformation through a Digital Process CoE led enterprise standard process architecture, process maturity assessment and re-engineering initiatives (adopt Signavio as BPM platform and Celonis for Process Mining)c) Delivering tangible outcome from end-to-end process transformation, digitization and automation through the Digital Process & Automation CoE (leveraging emerging technologies such as Process / Task Mining, RPA / IPA (Robotic / Intelligent Process Automation), Workflow Orchestration, Natural Language Processing (NLP), Document Processing (OCR), Chatbots etc.)d) Established one of the best-in-class citizen development program to advance digital fluency and orchestrate process digitization and productivity optimization and low/no code automation adoption (automated 100K manual hours in year 1 and 200K manual hours in year 2)

New York, Ny, Us

Built a long-term automation strategy (adopting customer centric, automation first and cloud architecture principles) and execute on the transformation roadmap that aligns with company strategic plan and growth objectives. a) Transformed Lead-to-Cash capabilities (process, systems, data & governance) to drive business growth and operational scalability. b)Established and led the global Intelligent Automation CoE to adopt “digital workforce” (Robots) to drive process / operational efficiencies and productivity improvements with an “automation first” strategy. Be the "customer zero" to help make our products better. Delivered 70+ process automation with 50K+ human hours savings.c) Drove proactive planning and execution of a transformation, optimization and automation roadmap addressing the strategic & tactical business priorities.

Palo Alto, Ca, Us

Established and matured business architecture, capability planning, process excellence, robotic process automation (RPA), operational innovation practices to drive operational scale, efficiency and effectiveness.a) Established business architecture, capability planning, process excellence, robotic process automation (RPA), operational innovation practices.b) Created and led Process Excellence Practice to institutionalize continuous improvement, process design and optimization methodology and practice. Delivered $10M+ (in 2 Years) business outcome through process optimization – scale, efficiency and growth.c) Scaled global RPA Center of Excellence to deliver 150% YoY growth in # of processes automated - delivered 100+ process automation with 300K+ human hours savings.d) Progressively advanced the business consulting & transformation expertise and practices to transition from a service provider to business partner to strategic advisor.e) Enabled and led a global 26 member team to drive, deliver and own capability planning, continuous improvement, process excellence and robotic process automation services.f) Led the strategic transformation to enable a CPQ capabilities to accelerate deal velocity, increase deal size / profitability and improve ease of doing business for customers.

Palo Alto, Ca, Us

Managing overall end-to-end process re-engineering, standardization, optimization, automation and business systems management function for the worldwide field and channel sales and operations including the SalesForce.com environment with PRM and SFA all under one application with more than 165,000 customer accounts, 32,000 partner accounts, 190,000 partner users with over 3,000 internal users in a single instance.a) Led a global team of 50 solution architects, business analyst to deliver many transformation initiatives and implementation of business solutions across various business functions- Partner Relationship Management (PRM)- Salesforce Automation (SFA)- Customer Service Atuomartion- Enterprise Territory Management- Installbase Transformation- Enterprise Learning Management

Palo Alto, Ca, Us

Implemented, owned and managed Partner Relationship Management solution using Salesforce.com to enable the industry leading partner programs and partner lifecycle management solution for VMware's 32K partners.

Defined and managed the Project Management Office (PMO) to establish, manage and drive project prioritization (based on business strategy alignment, cost benefit analysis) process across multiple operating companies. Managed definition, development, deployment of structured project management methodology, standards, deliverable templates and guidelines. Provided guidance to the business community in defining project charters/business case for strategic projects and project managers to successfully manage projects in a matrix environment using standard methodology.In addition, streamlined quarterly release process for the CRM solution deployed across 3 operating companies with 400 sales users, 200 field service users, and 100 call center users and provided leadership and project managed to drive successful rollout and deployment of analytical reporting solution and Marketing Segmentation using Siebel Analytics.

San Jose, California, Us

Managed and led world-wide delivery and execution of key business intelligence solutions (Cascading P&L and Financial Planning & Budgeting) as a part of the organizational strategic priorities. The Cascading P&L solution is a world-wide multi-dimensional analytical solution delivering ad-hoc analysis and reporting capabilities for cascading P&L components (from gross revenue to contribution margin) by key business dimensions such as channel, geography, customer and product. The Financial Planning & Budgeting is a driver based planning & budgeting solution to streamline and facilitate world-wide financial planning (e.g., Annual Budget, Quarterly Ops, and Outlook), analysis and reporting of P&L components (Gross Revenue, Returns, Marketing Spending, Cost of Sales, Period Cost & Variances, Sales & Marketing OpEx, Standard Margin, Gross Margin, Contribution Margin etc.) by various dimensions (customer, product, fiscal period, sales channel, geography, sales organization etc.).

Managed and led a software development team of 10 onsite and 5 offsite members to deliver a custom built “Digital Home Solution”. The “Digital Home Solution” was a complete solution (built with custom hardware and software) to provide entertainment (management, delivery and consumption of digital content – music, photo, video, live television) services, home automation (remote controlled and programmable lighting, thermostat and sprinklers), home security (motion controlled camera and recording) services to home owners.a) Delivered the “alpha release” of the product within 6 months from inception (including hiring of resources)b) Managed software engineering (onshore and offshore) and quality assurance team for architecting, design, development and delivery of the software for the “Digital Home Solution”c) Developed and managed product development/releases roadmap and product architecture blueprintd) Interfaced with the hardware engineering team to drive solution delivery

Managed the development, delivery and ongoing sustenance of various global CRM/PRM and Business Intelligence solutions.a) Key contributor in defining / optimizing processes, systems, resource plan for building and IT organization from ground upb) Managed a team of 4 members to maintain global IT applications for Sales, Marketing and Servicec) Defined IT CRM application roadmap and strategy for Sales, Marketing and Service business areasd) Designed and defined of the data architecture and model for the Customer & Product hierarchye) Implemented and managed Oracle Incentive Compensation, Sales Quoting for global (Americas, EMEA, APAC) users, Oracle Service & Knowledgebase for service usersf) Implemented global, multi-lingual (English, German, French) PRM solution to 2000 channel partners deployed to 6 countriesg) Implemented centralized content management systems to manage corporate website in 10 different languages

Us

Project management, technical leadership and implementation of customer relationship solutions, business intelligence solutions for clients like Toshiba America Business Solution, Business Objects, Vitria Corporation, Option One Mortgage, Copeland.a) Project planning and management of joint development teams for successfully executing multiple large scape implementation projectsb) Gathered, analyzed business and technical requirements, conducting user interviews / JADs c) Designed, developed and deployed IT Roadmap and IT Portfolio Management frameworkd) Designed and implemented of enterprise level Business Intelligence solution including enterprise data warehouse / data marts with near real-time data refresh (every half hour) from multiple data sourcese) Managed and led the implementation of global enterprise level Sales Force Automation, e-Commerce solution with integration to ERP systemf) Provided technical leadership in solution architecture and system design, data synchronization process designNotable examples:Toshiba America Business Solutions (Technical Architect)- Led a multi-year phased implementation of an enterprise data warehouse and business intelligence solution with multiple subject areas / data marts such as Sales and Marketing, Forecast and Budgeting, After Market Sales, Field Service with near real time data refresh (every half-hour) from multiple data sources (Oracle ERP, Remedy, Access). Deployed the solution for external dealers as well.Business Objects (Technical Architect)- Led on-time, on-budget multi-phase implementation of global CRM solutions (Sales Force Automation, Marketing Automation, and Customer Service), e-Commerce solutions, and Customer data management (Master Customer Repository) solution. Designed the Global Customer data architecture and model definition including integration with D&B Service for maintaining customer hierarchy and data quality.

M.B.A, Finance And Systems

Bachelor Of Technology (B.Tech.), Mechanical Engineering