Parth Modhia Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Greater Boston Area

• Ensured a high level of customer service by responding quickly to technical support questions via incoming calls, emails, chats, and in-person while upholding the standard of excellent customer service held by the.
• Achieved 85% excellent customer satisfaction utilizing ServiceNow, an enterprise-level digital workflow platform to categorize cases and delegate tasks to appropriate personnel and managing multiple demands including.

Ahmedabad, Gujarat, India

• Proposed dispatch operations layout by tracking and analyzing cold supply chain and distribution network using value stream mapping and root cause analysis, which saved a total of 38 minutes of total cycle time.
• Collaborated with supply chain logistics 5-member senior team to solve vehicle routing problem using advanced Excel and implemented proposal of creating Catering and Forwarding Agencies which saved transportation costs.
• Analyzed ERP system reports to reduce redundant procedures among logistics and accelerated workflow by approximately 11%.
• Developed visualizations for identifying bottlenecks in dispatch and distribution using python and tableau, and presented them.

Halol, Gujarat, India

• Oversaw the preparation and execution of RFP/RFQ, evaluating potential suppliers, negotiating contract values, and supervised the communication for purchase orders including quality and delivery aspects with 11.
• Engaged in 4 continuous improvement events, discussions, and meetings on poka-yoke and kaizen and assisted in implementing the notion of PDCA culture by working with cross-functional teams including production, QA.

Gandhinagar, Gujarat, India

Managed a team of 50 individuals to organize university-based events relating to astronomy and was responsible for client relationships and procurement of pieces of equipment required when conducting workshops.

Rajkot, Gujarat, India

My Project was about Facility Layout Analysis and Hazard Analysis. Formulated a layout, which reduced the transportation distance of materials and manpower in the whole facility. I conducted various sessions with employees of each department and the management team about the aspects of Hazard analysis and how to minimize the risks of hazards.

Ahmedabad, Gujarat, India

• Led a team of 10 and carried out projects related to lead generation, client partnerships generating a revenue of $10k for AIESEC, customer experience, customer relationship management, product packaging, and created.
• Supervised logistics & procurement of materials for crowdsourcing events, local & national conferences.
• Convened with and visited 4 local committees in Europe to make international relations regarding the quality and standards of student exchanges, logistical arrangements, and design of job description of projects with a.

Master Of Science - Ms, Industrial Engineering, 3.92

Bachelor Of Technology - Btech, Industrial Engineering, 8.01/10.00

High School Diploma, Science/ Mathematics, 88.8%

Activities and Societies: School House Captain, School Band, Art and Sketching, Glass Painting, Wood-workshop