Customer Care Representative
Current
Aug 2024 - Present
AeroLeads people directory · profile
Parth Pandya Email & Phone Number
Customer Care Representative
at
AvidXchange, Inc.
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Customer Care Representative
Location
Charlotte, North Carolina, United States
Company size
Who is Parth Pandya? Overview
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Quick answer
Parth Pandya is listed as Customer Care Representative at AvidXchange, Inc., a company with 1141 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Parth Pandya.
Parth Pandya previously worked as Consumer Eligibility Specialist at Gohealth and Insurance Advocate at Gohealth. Parth Pandya holds Associate Of Arts - Aa, Computer Science from Central Piedmont Community College.
Company email context
Email format at AvidXchange, Inc.
This section adds company-level context without repeating Parth Pandya's masked contact details.
AvidXchange, Inc.
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Profile bio
About Parth Pandya
Driven professional with a proven track record in providing exceptional technical support and maintaining client satisfaction. Served as a primary point of contact for resolving day-to-day questions and account support-related issues. Knowledgeable in SQL, data management, and Excel, with a strong commitment to continuous learning and collaboration in team-centric environments.
Current workplace
Parth Pandya's current company
Company context helps verify the profile and gives searchers a useful next step.
Avidxchange, Inc.
3 roles
Parth Pandya work experience
A career timeline built from the work history available for this profile.
Consumer Eligibility Specialist
- Proficiently managed Customer Relationship Management systems such as Zendesk to facilitate internal team navigation and ensure adherence to HIPAA protocols during Medicare & Medicaid plan enrollment. Expertly verified.
- Pioneered the creation of a streamlined process for tracking and analyzing customer interactions within Zendesk, resulting in enhanced customer service strategies and a 10% boost in client enrollment efficiency..
Dec 2020 - Oct 2024
Insurance Advocate
- First contact point for sales capture-department program, fielded and conducted inbound/outbound sale calls using Five9 Softphone (VoIP) to potential customers to secure a possible Medicare & Medicaid enrollment.
- Assisted internal employees with consumer interactions to secure first line of sale for healthcare enrollment; quickly processed high quality information about their consumers and transferred to the appropriate sales.
- Delivered an excellent consumer experience for all inbound and outbound calls, drove customer success by providing a satisfying customer experience, de-escalating consumer complaints and concerns, and accurately.
Jul 2020 - Dec 2020
Team & coworkers
Colleagues at AvidXchange, Inc.
Other employees you can reach at avidxchange.com. View company contacts for 1141 employees →
SA
Shea Adrian
Colleague at Avidxchange, Inc.
Shallowater, Texas, United States, United States
View →
UC
Usha Chadha
Colleague at Avidxchange, Inc.
Somerset, New Jersey, United States, United States
View →
NM
Nadirah Moses
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
View →
TL
Tyler Leonard
Colleague at Avidxchange, Inc.
Sandy, Utah, United States, United States
View →
BH
Brittany Hennessy
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
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MI
Murimi Irungu
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
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RO
Robert Otto
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
View →
KP
Khia Person
Colleague at Avidxchange, Inc.
Concord, North Carolina, United States, United States
View →
CA
Cory Agurs
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
View →
LJ
Leeza Jenkins
Colleague at Avidxchange, Inc.
Kannapolis, North Carolina, United States, United States
View →
Shea Adrian
Colleague at Avidxchange, Inc.
Shallowater, Texas, United States, United States
View →
UC
Usha Chadha
Colleague at Avidxchange, Inc.
Somerset, New Jersey, United States, United States
View →
NM
Nadirah Moses
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
View →
TL
Tyler Leonard
Colleague at Avidxchange, Inc.
Sandy, Utah, United States, United States
View →
BH
Brittany Hennessy
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
View →
MI
Murimi Irungu
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
View →
RO
Robert Otto
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
View →
KP
Khia Person
Colleague at Avidxchange, Inc.
Concord, North Carolina, United States, United States
View →
CA
Cory Agurs
Colleague at Avidxchange, Inc.
Charlotte, North Carolina, United States, United States
View →
LJ
Leeza Jenkins
Colleague at Avidxchange, Inc.
Kannapolis, North Carolina, United States, United States
View →
2 education records
Parth Pandya education
Associate Of Arts - Aa, Computer Science
Bachelor Of Science - Bs, Computer And Information Sciences And Support Services
FAQ
Frequently asked questions about Parth Pandya
Quick answers generated from the profile data available on this page.
What company does Parth Pandya work for?
Parth Pandya works for AvidXchange, Inc..
What is Parth Pandya's role at AvidXchange, Inc.?
Parth Pandya is listed as Customer Care Representative at AvidXchange, Inc..
Where is Parth Pandya based?
Parth Pandya is based in Charlotte, North Carolina, United States while working with AvidXchange, Inc..
What companies has Parth Pandya worked for?
Parth Pandya has worked for Avidxchange, Inc. and Gohealth.
Who are Parth Pandya's colleagues at AvidXchange, Inc.?
Parth Pandya's colleagues at AvidXchange, Inc. include Shea Adrian, Usha Chadha, Nadirah Moses, Tyler Leonard, and Brittany Hennessy.
How can I contact Parth Pandya?
You can use AeroLeads to view verified contact signals for Parth Pandya at AvidXchange, Inc., including work email, phone, and LinkedIn data when available.
What schools did Parth Pandya attend?
Parth Pandya holds Associate Of Arts - Aa, Computer Science from Central Piedmont Community College.
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