Developed alternative solutions for streamlining support tickets and documenting customer relations that achieved an increase inemployee productivity.• Iterated platform for the billing of customers on behalf of a client (Quest Diagnostics) and documenting each process to increaseefficiency and reduce cost.• Undertook initiative to enrich technical and management skills such as team management, agile framework, strong organizationalskills, overseeing project timeliness, and report writing.

Understood the design and function of oil and petrochemical facility, various petrochemical units such as distillation, catalyticreforming unit, hydrocracker unit, naphtha cracker unit and wastewater treatment at the plant.• Assisted Project Manager, Safety Officer, and Project Superintendent to coordinate daily activities and technical assignments.• Ensured all necessary permits were in place and monitor/report compliance.• Monitored the project schedule by MS Project and reported any deviation to the project manager.• Prepared and planned layout of work and survey as required.• Implemented, monitored, and maintained company policies, reports, and procedures.• Participated in weekly meetings about project progress and follow up the project bottleneck if any.• Performed analysis on the ongoing leakage problem in the Naphtha Cracker Unit.

Health and Safety Hazard training