Parveen Kumar Email & Phone Number

Delhi, Dl, In

Delhi, India

Gurugram

Gurugram

• Responsible for gathering requirement analysis and development of the application through interactions with business process owners in relation to legacy and current system.• Successfully implemented GST internally in decided timeline • Meeting with business process owners and departmental heads to identify the business requirement.• Analyzing the client’s as-is business process and mapping it to to-be business processes by identifying the gaps.• Preparing business process documents for the sales and distribution activities.• Drafted functional requirement specifications (FRSs) for customer master, quotation processing, sales order processing, consignment processing, billing, returns processing, contract processing, rebates processing, and backorder processing.• Prepared dataflow diagram for all of the business processes to be included in FRSs.• Drafted user requirement specification (URS) for sales and distribution• Designed smart forms for order acknowledgement, invoice, and rebate credit memo• Defined user roles and security matrix for SD activities.• Fixing configuration to support testing activities.• Working on integration testing and mock 2 preparation.• Working on training business subject matter experts (SMEs) on SAP functionality to train them as trainers.• Working on cross-functional integration with LE/WM, MM, FI and PS.• Working with developers to make the RICEF objects fully functional.• Worked on designing the pricing procedure.• Configured pricing procedure, condition types, access sequence, and built custom pricing tables.• Configured account determination, and identified account keys to post to the related G/L.• Customized pricing procedure according to the company’s business process.

Gurgaon, India

• Responsible for gathering requirement analysis and development of the application through interactions with business process owners in relation to legacy and current system.• Successfully implemented GST internally in decided timeline • Meeting with business process owners and departmental heads to identify the business requirement.• Analyzing the client’s as-is business process and mapping it to to-be business processes by identifying the gaps.• Preparing business process documents for the sales and distribution activities.• Drafted functional requirement specifications (FRSs) for customer master, quotation processing, sales order processing, consignment processing, billing, returns processing, contract processing, rebates processing, and backorder processing.• Prepared dataflow diagram for all of the business processes to be included in FRSs.• Drafted user requirement specification (URS) for sales and distribution• Designed smart forms for order acknowledgement, invoice, and rebate credit memo• Defined user roles and security matrix for SD activities.• Fixing configuration to support testing activities.• Working on integration testing and mock 2 preparation.• Working on training business subject matter experts (SMEs) on SAP functionality to train them as trainers.• Working on cross-functional integration with LE/WM, MM, FI and PS.• Working with developers to make the RICEF objects fully functional.• Worked on designing the pricing procedure.• Configured pricing procedure, condition types, access sequence, and built custom pricing tables.• Configured account determination, and identified account keys to post to the related G/L.• Customized pricing procedure according to the company’s business process.

Gurgoan

• L1 , L2 , L3 SAP support in Sales and Distribution (SD) and SAP MM• Taking care of low tickets to high tickets.• Good understanding of integration of SD and MM with other SAP modules.• Issue management skills and problem solving skills• Providing support to 3PL, WMS interface related issues.• Taking care of FTP server.• Working on plant and Storage location material type and document type and number range to be used in sap system• Working on Sales Office and Sales Organization• Working on various condition types, calculation schema and its determination• Working on valuation and automatic account determination setting• Master data upload and master data management• Coordinate with core user and other consultant for the requirements • Provide trainings to users and key users.• Coordinate with ABAP consultant & make desired changes as per requirement.• Gathering new requirements for SD and coordinating with ABAP team and customer.• Review and correct the master data on monthly basis.• Co-ordinate with management & set the Priority of Change request .

New Delhi Area, India

 Understanding business process, study and analyse workflow to design solutions.  Handling configuration of various documents, order type, delivery type, item category, and billing type. Defining SD organizational units and assigning them in customizing. Creating master data for customers, materials and customer –material info records. SD Process: creating sales documents. Controlling them using document type in IMG. Item category (determination) item level. Schedule line category at schedule line level Shipping process: From delivery to PGI.  Billing process: billing types and various - Functions (e.g.: credit/debit memos, cancellation)  Pricing: Using condition technique i.e.: Procedure, condition types, access sequence, condition tables and condition records, pricing procedure determination. Configuration of SD master data like Customer and Material. Maintenance of customer and material Masters for Sales areas and condition record for prices.  Configurations of Sales document type for various sales scenarios with appropriate Copy Control.  Configuring the Item category and schedule line category determination for various sales scenarios.  Determination of pricing procedure.

New Delhi Area, India

• I Assigned to do customer service tasks• Engaged in Product Selling (Up-selling)• Answer call to discuss the situation of the client’s account(Call center Operations)• Review clients’ account in order to determine if the customer is delinquent or a good payer • Investigates fraudulent activities that may take place in the account• Approves the request of customers to increase their credit line• Adjustments of late fee• Activate credit cards, help in investigating fraudulent activities on the account• Handle billing concerns and provide solutions regarding payment• Sending affidavit of lost to credit card holders in case of lost card• Cancellation of account• Provide alternative in case issues encountered by customers cannot be resolved

Mba It, It

Bca, It, B

Activities and Societies: NONE