A Legal-Tech IT professional with 15 years of experience in delivering IT Infrastructure Projects & supporting IT Service Desks. IT Leadership, Legal Technology, Engineering, Architecture, Support, Service Delivery & IT Management. Highly skilled in supporting & managing dynamic and fast-paced service desk & business support environments. Some of my specialisations are: - IT Service Delivery & Support Management.- Incident Management, Change Management & Problem Management. - IT Leadership, Strategy & Project Management.- IT Infrastructure Engineering, Applications & Operations support.- IT Systems Architecture, Design & Virtualisation.- Recruiting, Coaching & Mentoring and Performance Management.- High Availability, Disaster Recovery & Business Continuity Planning.- Business Strategy & Analytics. Top postgraduate student of class 2014, Masters Degree in Computer Network Management. A Distinguished Toastmaster (DTM), a Competent Leader and a Public Speaker. A strong believer in teamwork, collaboration and achieving results through dedication and hard work. Excellent analytical and problem-solving skills, communication, relationship building, organisation and management skills.