Pam S. Email & Phone Number

New York, Ny, Us

Working as a Principal Consultant, responsible for the design, testing, deployment and troubleshooting of Infor ERP cloud software application solutions for new and existing clients – my focused functional areas include Core HR, Talent Management (Acquisition, Compensation, Succession Planning, Goals, Performance, and Learning modules), Global HR, Manager and Employee Self-Service, Leave and Absence Management, Benefits Administration and Reporting. Responsible for the analysis and design of solutions to align client business needs with Infor HCM application capabilities and the best approach for solutioning gaps and for advising Infor clients on best practices regarding ERP systems and their related business processes.

Mclean, Virginia, Us

Consulting Manager for Workday HCM state and local government solutions department of a large software consulting company. Primary focus on Workday Core HR, Absence Management, Talent and Performance Management, and Benefits Administration modules. Also certified in Workday Project Management and Workday Data Conversion. Developed, administered, and maintained the Guidehouse Workday Practice Project Methodology and Toolkit using the Smartsheet application - to support the most efficient implementations of Workday HCM, Payroll. and Finance. Led business process re-engineering projects for state and local government clients and business process assessments for government and healthcare clients - including development of current and future state reports, requirements traceability matrix, and business process maps. Developed ERP proposals and related diagrams. Workday Certified and recertified in HR Core, Benefits Administration, Absence/Leave Management, Project Management, Talent and Performance Management, and Data Conversion.

New York, Ny, Us

As a Principal Consultant – Human Capital Management, my job responsibilities were as follows: • Designed, deployed, tested, and implemented Infor/Lawson software application solutions for new and existing clients• Led functional HR systems implementation and upgrade projects for various clients – mainly in the Healthcare Industry• Designed Solutions to align client business needs with Infor/Lawson HCM application capabilities and best approach for gaps• Built/configured and provided testing solutions based on design• Used and enhanced available toolsets to address reporting and interface related needs outside core application build• Advised clients on best practices regarding their HRIS systems, acting as subject matter expert for HCM applications to members of project team(s)• Supported clients through the go-live process and played key role in promoting adoption solution• Designed developed, and delivered end user training on Lawson/Infor Suite of products to project teams and individuals- remotely, in person in classroom settings and/or 1:1 personalised training• Participated in Infor internal projects related to the assessment, enhancement and rollout of Infor-related application, tools, and training

Calabasas Hills, Ca, Us

• Worked with Department VP and HR leadership to develop and implement the HRIS strategic plan. • Provided leadership for HR systems initiatives by working with HR functional leaders to review business processes, identify improvement solutions, optimize current HR technologies and ensure project plans and business cases have been completed and approved. • Acted as project lead on technology vendor evaluations, installations and enhancements of HR functional areas and processes.• Managed HRIS staff in the enhancement, maintenance, optimization, and ongoing support of HRIS systems, including Lawson ERP system. • Managed and had ongoing hands on experience supporting HRIS operations, including (but not limited to): adhoc and recurring reporting; security administration; benefits administration; leave processing administration; control table maintenance; data corrections; and mass data updates.• Determined, documented, and provided training on Lawson best practices and processes. • Designed. maintained, and processed system audits to support and provide continuous improvement of ERP system data integrity.• Managed systems areas of various HRIS projects including cyclical projects such as Open Enrollment, AAP Planning, and Focal Performance Review.

Folsom, Ca, Us

• Oversaw 2010 IT System Initiatives which included enhancement and optimization of all BRMS systems (including Claims, Managed Care, FSA, COBRA, Online Benefits and Accounting), and enhancement of reporting capabilities.• Served as project manager, gathered business requirements and coordinated design and testing BRMS online benefits tool (Vbas) for major upgrade. • Conducted data quality analysis, established standards, developed online documentation, protocols and best practices in support of various BRMS applications and projects. • Supported ongoing EDI operations related to imports and exports from clients and carriers and participated in the development of a major upgrade. Including service and key point of contact for health insurance carriers and ensuring interfaces were implemented timely and accurately• Managed design and implementation and ongoing enhancement and support of a two new benefits web site(s) for union clients

Sacramento, California, Us

HRIS Manager - April 2004 to June 2009Senior HRIS Analyst - May 2002 to April 2004Managed a staff of HRIS project manager, supervisor, analysts and technician supporting Lawson HR/Benefits Administration, 3rd party online benefits enrollment tool (VBAS), 3rd party leave management system (STARS), online employee communications/policies (Authoria), and Crystal reporting application for centralized corporate functions overseeing programs for approx 45 diverse Sutter Health affiliates. Collaborated with the HRIS Director in strategic planning for the HRIS department and designed, developed and managed related HRIS initiatives.Accomplishments included the following:• Responsible for the HR management and development, training and change management initiatives for Sutter Health corporate employees and it’s 45 affiliated hospitals,• Designed, developed and led the implementation of 3rd party online benefits tool, taking the company from 0% to over 90% with online benefits capability over a 6 year period. Managed HRIS operations, interfaces, upgrades, enhancements, annual and mid-year open enrollment projects, and end user training for this tool.• Led the implementation of 3rd party leave management tool, taking the company from approx10% to over 92% live on this tool in a 3year period – saving the company millions in revenue related to lost work hours and grievance claims. Managed HRIS operations, interfaces, end user training, enhancements, and upgrades for this tool.• Revamped the Lawson benefits administration program – implementing best practices for data entry, control table maintenance and update processes, oversaw development of online training modules, designed and implemented numerous data integrity audits.• Designed and implemented Authoria Communications module for corporate office – bringing all HR, benefits, and payroll policies and plans online with personalized access to employees.

Santa Clara, California, Us

HRIS Manager/Project Manager Jan 2001 to Feb 2001Senior HRIS Analyst June 2000 to Dec 2000Managed staff of HRIS programmer/analysts and consultants providing production support of PeopleSoft HR/Payroll application and web-based front-end. Made recommendations regarding database management, modification, change control, and upgrade of PeopleSoft HR/Payroll system. Directed activities associated with systems development and testing and transition to production mode. Managed on-going support of PeopleSoft. Managed programming support for functional areas of Human Resources across the various Intel companies, outside vendors, and government departments. Consulted with business partners to troubleshoot and resolve issues. Conducted meetings, assigned tasks, and managed/oversaw projects.

Woodland Hills, California, Us

Managed a centralized Human Resource Information System Department supporting six major divisions (42 companies). Supervised staff of exempt HRIS Analysts, HRIS Supervisor, and non-exempt HRIS Coordinators. Analyzed data and made recommendations regarding data conversion to the PeopleSoft system. Served as functional project leader for the implementation of PeopleSoft Human Resources, Automated Benefits, and Payroll Administration. Analyzed business processes and made recommendations regarding restructuring of procedures to effectively utilize capabilities of the PeopleSoft tables, codes, and system security.

Woodland Hills, California, Us

Developed reports and interfaces for Board, HR Staff & Mgmnt, functional areas, outside vendors, and government dpts - using Crystal, PeopleSoft Query, SQL, SQR, and Resumix applications. Designed, developed, and administered PeopleSoft system security. Developed and documented HRIS data entry processes and procedures. Developed, documented, and presented PeopleSoft end-user training for over 200 PeopleSoft end users and HRIS data entry staff across the United States. Administered PeopleSoft HR control tables. Developed, administered, and approved HRIS test scripts for PeopleSoft implementation. Recommended, tested, and implemented HR PeopleSoft system modifications and enhancements. Converted over 200 reports from legacy system to Crystal and/or SQL. Oversaw day-to-day HRIS issues. Collaborated with IT in troubleshooting and resolution of PeopleSoft system issues.

Woodland Hills, California, Us

Coordinated input & maintenance of employee data changes to HRIS database. Designed/maintained HR db control tables. Ensured data integrity. Determined priorities of HR Coordinators work assignments and oversaw workload distribution. Oversaw production and distribution of monthly reports. Administered Employment Verifications. Administered Payroll interface. Oversaw applicant tracking and job requisition database. Assisted with and conducted EEO investigations. Assisted with Job Fairs. Conducted HRIS training across the United States. Oversaw Education Reimbursement program. Assisted with New Hire Orientation as required. Oversaw I9 and EEO filing. Liaison with Payroll department in areas related to interfaced data and processing of Payroll. Liaison with Finance department in areas related to Ross and SAP coding. Liaison with IT department. Designed and produced adhoc reports. Maintained HR database security. Developed and presented HR application end-user training

Rancho Cordova, Ca, Us

Processed payroll independently contracted RN's. Processed and tracked invoices for resources at all CA military hosptitals. Supported 5 senior resource sharing account managers and 1 director. Developed and maintained database of all CHAMPUS hospital drugs and prescriptions.

Houston, Texas, Us

Processed electronic Medi-Cal claims Maintained and processed official agreement forms for Department of Health Services. Assisted software vendors and providers through the testing process; analyzed technical specifications and provided telephone support to medical billers. Prepared statistics using Lotus.

Randolph Afb, Tx, Us

Managed confidential HR files for USAF at RAF Mildenhall, CBPO Special Actions Unit. Processed legal documents such as Article 15s, Letters of Reprimand, etc. Updated HR system related to airman disciplinary status. Coordinated with separation, performance review, outbound assignments and in-processing departments to ensure database was accurate. Managed NCO program. Developed and presented data to base and wing commanders quarterly.

Trinity University, B.S. Business Administration

Workday Project Mgmnt, Data Conversion, Core Hr, Benefits, Talent/Performance, Absence/Leave Mgmnt

Infor/Lawson Hcm/Benefits/Absence/Talent Acquisition/Payroll Certified

Peoplesoft Certified-Hr/Benefits/Payroll, Security Administration, Peopletools, Sql/Sqr, Crystal

Paralegal, Paralegal

High School Diploma (5 'O' Levels), High School Diploma