Passant Farouk Email & Phone Number

Egypt

 Revise all the Cargo manuals for all Airlines our company handle Ensure to check all the requirements for all the Airlines according to their agreement  Revising all the documentation process and ensuring their accuracy  Revising all the outbound computer system messages timing and details  Spread any new Airline agreement or requirement and checking it’s implementation Responsible for the training and on boarding of new hires within the department on the relevant documentation processes and quality assurance activities

Egypt

Egypt

 Routes outbound airfreight shipments to their destination by performing all required documentation tasks electronically and hardcopy  Interfaces with customers on various levels, ensuring accurate and timely movement of cargo Performs all functions of the customer’s in HERMS computer system including Export Automated Air Manifest System Preparing documents for next sector transfer, delivery, and other related cargo handling phases, such as preparing cargo manifests Accepts and checks air way bills against customs and other regulatory agency requirements such as cargo screening.

Egypt

 Interprets and implements quality assurance standards. Review documents created and maintained by professional, technical, and clerical staff to ensure documents adhere to QMS standards and procedures. Plan and order loading materials on regular intervals ensuring stock level. Prepares external and internal correspondence and reports  Produces minutes of meetings and distributes them accordingly Responsible for the office supplies purchase as well as monitor incoming supplies for quantity and quality.

Egypt

 Leading the Import CSA team to ensure quality & accuracy of workflow & output. Serves customers by providing product and service information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Liaise with customs authorities for the release of goods. Respond to customer inquiries, including phone, fax and in person. Supervise correct handling of daily import cash flow. Performs Service Recovery activities (i.e. tracing, warehouse checks, offloads), Provide support to junior staff whenever needed. Responsible for the training and on boarding of new hires within the department on the relevant documentation processes and quality assurance activities

Egypt

 Serves customers by providing product and service information Respond to customer inquiries, including phone, fax and in person. Supervise correct handling of daily import cash flow.

Egypt

 Perform accounting and clerical functions  Documents financial transactions by entering account information. Reconciles general and subsidiary bank accounts by gathering and balancing information. Compile and sort invoices and checks.

 Bachelor Degree, Accounting, Fair

Education record