As a Delivery Manager at BairesDev, I oversee the delivery of high-quality software solutions, manage client relationships, and ensure our projects provide meaningful value to our clients. I also lead a talented team of professionals, drive efficiency, and foster a culture of continuous improvement. By leveraging my experience in project management and my passion for innovation, I contribute significantly to the success of our delivery team to exceed our client's expectations.We are… Show more As a Delivery Manager at BairesDev, I oversee the delivery of high-quality software solutions, manage client relationships, and ensure our projects provide meaningful value to our clients. I also lead a talented team of professionals, drive efficiency, and foster a culture of continuous improvement. By leveraging my experience in project management and my passion for innovation, I contribute significantly to the success of our delivery team to exceed our client's expectations.We are your nearshore partner for software development. Our approach centers on understanding before action, offering tailored solutions: dedicated teams, outsourced projects, staff augmentation, and more.With over a decade of experience, BairesDev has collaborated with startups, SMBs, Fortune Global 500 companies, and industry disruptors across the world. Our clients include brands like Google, J&J, and Rolls Royce.We employ a team of 4,000+ rigorously vetted bilingual software professionals from the Americas and the Caribbean. They represent the top 1% of talent across 50 countries.Our track record boasts hundreds of satisfied clients and on-budget, on-time project delivery. We're ready to provide the same high-quality results for you.We transform your biggest business and tech challenges into value-driven outcomes and lasting partnerships.I'd love to discuss how we can partner to create top-notch solutions. Please feel free to contact me at thiago.passos@bairesdev.com. Show less

As a team lead at NTConsult, I spearheaded a group of project managers, guiding them through multiple projects for clients across the US and Canada. I also managed tactical and strategic aspects of key projects, working closely with the executive team and the technical team of software engineers, architects, and designers.We were adept at meeting client needs from the initial concept to product delivery and crossing all product stages. In operations, I led the team in managing project… Show more As a team lead at NTConsult, I spearheaded a group of project managers, guiding them through multiple projects for clients across the US and Canada. I also managed tactical and strategic aspects of key projects, working closely with the executive team and the technical team of software engineers, architects, and designers.We were adept at meeting client needs from the initial concept to product delivery and crossing all product stages. In operations, I led the team in managing project execution, mitigating risks, controlling budget, delivering increments, instituting new processes and countermeasures, ensuring knowledge retention through comprehensive documentation, and fine-tuning operational strategies for each initiative.Several top-notch solutions were developed during this period, such as process automation using BPM and RPA, document recognition and processing using artificial intelligence, design applied to UI/UX software, SaaS web platforms, Chatbot using AWS suite, IoT device integration and monitoring systems, cloud infrastructure with process automation, API development, and integration, among others. Show less

For more than ten years, BairesDev has provided high-quality IT services to American and Caribbean companies in the software development industry. Its team of over 4,000 experienced engineers spans 50 countries.At BairesDev, I managed projects for US-based clients in diverse sectors such as banking, pharmaceuticals, construction, and technology. My role entailed boosting our impact on client business objectives by proactively managing project risks and delays, devising strategic… Show more For more than ten years, BairesDev has provided high-quality IT services to American and Caribbean companies in the software development industry. Its team of over 4,000 experienced engineers spans 50 countries.At BairesDev, I managed projects for US-based clients in diverse sectors such as banking, pharmaceuticals, construction, and technology. My role entailed boosting our impact on client business objectives by proactively managing project risks and delays, devising strategic solutions, steering the technical team, and maintaining open communication to align our services with client goals and ensure their satisfaction.I was also responsible for allocating the right talent to each project, promptly delivering high-quality results, and making meaningful contributions to each initiative's strategic direction and objectives.I have managed projects in the most diverse technology situations, such as SaaS web platforms, IoT device integration and monitoring systems, cloud infrastructure with process automation, database migration, and API development and integration. Show less

I oversaw a Quality Assurance division for LG mobile products, cellphones, tablets, and smartwatches, leading over 200 professionals. I was responsible for harmonizing and enhancing technical processes across LATAM offices, ensuring our project processes aligned with top-tier test maturity frameworks, orchestrating lab and field tests from four primary Brazilian sites, and extending to various Latin American offices, including Chile, Colombia, Peru, and Uruguay.LATAM’s largest software… Show more I oversaw a Quality Assurance division for LG mobile products, cellphones, tablets, and smartwatches, leading over 200 professionals. I was responsible for harmonizing and enhancing technical processes across LATAM offices, ensuring our project processes aligned with top-tier test maturity frameworks, orchestrating lab and field tests from four primary Brazilian sites, and extending to various Latin American offices, including Chile, Colombia, Peru, and Uruguay.LATAM’s largest software quality assurance operation conducted extensive functional and non-functional tests to ensure compliance with product specifications, regulatory standards, GSM Networks adequacy, idiom translation, and documentation.Several projects were developed in this operation, which sought innovation in technology applied to QA and the birthplace of new methodologies and tools, including Deep Learning and Machine Learning, which were applied to the intelligent relationship of test information. Show less

In this opportunity, I developed extensive expertise in mobile software testing, encompassing functional and non-functional aspects. I also proficiently handled incident detection, reporting, and verification testing, designed test cases, evaluated test progression, and oversaw test execution to align with predefined standards.Continuously improved test process quality by analyzing test cases, assessing coverage levels, and ensuring precision.

At AT Master, I led the IT department responsible for all technical initiatives and projects related to the company's computer network infrastructure, from conception and initial screening with clients to discovery and mapping of scenarios and requirements, the project development phase, the implementation operation, the knowledge transfer, and the further maintenance phase.Our team also provided IT expert technical compliance consultancy to private firms, guiding them toward achieving… Show more At AT Master, I led the IT department responsible for all technical initiatives and projects related to the company's computer network infrastructure, from conception and initial screening with clients to discovery and mapping of scenarios and requirements, the project development phase, the implementation operation, the knowledge transfer, and the further maintenance phase.Our team also provided IT expert technical compliance consultancy to private firms, guiding them toward achieving higher certifications in data transferring and reliability on their internal IT infrastructure and facilitating the eligibility process for them to work with governmental initiatives. Show less

I led the IT production team, overseeing website project execution and maintenance. My role included updating telecommunications infrastructure, introducing VoIP capabilities, and cutting operational costs by adopting new technologies and tools. Additionally, I was responsible for training staff on all internal systems and leveraging tech solutions to boost salesforce efficiency and oversight.