International experience, English and Spanish proficiency, and more than 20 years in the Commercial area, working in large national and multinational companies, highlighting the segments of hospitality, chemical industry, and cosmetics. Expertise in planning strategies and guidelines focused on the new businesses’ commercialization, aiming to achieve the company's objective and increase the brand's market share. Consolidated experience in the management of the entire sales cycle, including Management of large accounts (key accounts), prospecting, loyalty, relationship, and after-sales, focusing on retention, journey, loyalty and customer experience programs. Strong performance with the development of brand expansion strategies at an international level, also working with the implementation of commercial initiatives, market analysis and competition analysis, to promote greater profitability to the business. Solid knowledge in preparation of management reports, monitoring of performance indicators and participation in strategic decision-making. Highly qualified professional to manage and lead people, working with high performance team leadership, dedicated to functions, and focused on results. Organized, responsible and flexible.Keywords: Commercial management, sales management, new business, expansion, commercial development, commercial planning, strategic planning, key account, sales, new business, customer prospecting, customer loyalty, customer retention, customer relationship, customer service, after-sales, market analysis, competition analysis, commercial actions, national sales, international sales, English, Spanish, management reports, indicators, People management.
Açoban Aço E Ferro Ltda
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Gerente De ComprasAçoban Aço E Ferro LtdaState Of São Paulo, Brazil
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Purchasing ManagerAçoban Aço E Ferro Ltda Oct 2023 - Present● Establishment and maintenance of strategic relationships with renowned mills, such as Gerdau and ArcelorMittal, aiming at lasting and beneficial partnerships for both parties.● Effective management of a team of 23 employees, supervising their activities, fostering a collaborative work environment, and ensuring the delivery of consistent results.
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Founder And Commercial Director (Pj)Atm Cosméticos Worldwide Mar 2012 - Sep 2023● People management, as well as training and development of a high-performance team, monitoring and directing activities, to contribute to an objective work aligned with the business strategy. ● Follow-up with high potential customers, aiming at better commercial negotiations and prospecting for new contracts. ● Short, medium, and long-term commercial planning, counting on sales management, market and competition analysis, to contribute to commercial actions with a positive impact.● Development of strategies to expand the brand internationally, including market prospection, participation in world fairs and the establishment of new distributors.● Preparation of management reports, monitoring of performance indicators and participation in strategic decision-making.Main results: (1) Successful implementation of trade agreements in more than 10 countries, resulting in the effective implementation of business operations. (2) Contribution to a cumulative revenue of more than $10 million during the period of operation.
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Commercial DirectorNouar Professional Aug 2010 - Feb 2012Taboão Da Serra - Sp● Team management, performing activities of medium to high complexity, involving planning, programming of stages, evaluation and selection of techniques, methods, and work criteria.● Strategic management of the brand's international commercial development, including the implementation and management of initiatives aimed at strengthening the company's global presence.● Responsible for ensuring the quality of the after-sales service aiming at customer loyalty and increase share, to ensure greater profitability to the business.● Preparation of reports and monitoring of indicators of the area, to analyze possible strategies and their decision making.Main Results: Management of 50 national and international distributors, resulting in more than 300% improvement in the company's revenue, and product mix.
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Commercial ManagerKimberly-Clark Feb 2009 - Jul 2010Sao Paulo, Brazil● People management, monitoring and directing activities, to contribute to an objective work aligned with the business strategy. ● Responsible for expanding new business by building successful and long-term relationships with customers. ● Key account strategic management, including maintaining key relationships and maximizing customer satisfaction.● Active participation in the opening of new customers in strategic sectors, such as car manufacturers, factories, and hospitals, in the ABCD region, aiming at the sustainable growth of the company's customer base.● Preparation of management reports and monitoring of KPIs, presenting results to the executive board to support strategic decision-making.Main clients: Volkswagen, Magneti Marelli, Volvo Trucks and Women's Hospital.Main Results: Achievement of the Volkswagen Account after extensive work of product development and procedures, resulting in economic advantages for the customer in relation to competitors. -
Manager Key AccountEcolab Apr 2006 - Jan 2009Barueri - Sp● People management, as well as training and development of a high-performance team, monitoring and directing activities, promoting the engagement and team synergy to achieve the objectives. ● Responsible for managing the company's global accounts, focusing on McDonald's, Burger King, and Subway customers, developing training handouts, conducting corporate visits, and facilitating expansion initiatives.● Preparation of management reports, performance indicators and executive presentations to the executive management.Main Results: (1) Implementation of Subway in Brazil with development of training materials and cleaning procedures at an international level. (2) Training of more than 3,000 employees of our clients with theoretical and practical training. -
Commercial ManagerAtlantica Hospitality International Apr 2005 - May 2006● Responsible for the commercial management of Quality and Comfort Hotel Moema, the place with the highest competition per square meter in the Brazilian hotel industry, working on the development of specific strategies to face the intense competition, optimize performance and achieve the established commercial goals.Main Results: (1) Achieved prominent positions for both hotels in the chain, consistently maintaining occupancy rates above 85% for long periods. (2) Effective leadership and management of more than 100 employees. -
Hosting ManagerAtlantica Hospitality International May 2004 - Apr 2005 -
Reception ManagerAtlantica Hospitality International Jun 2003 - Apr 2004 -
ReceptionistAtlantica Hospitality International Feb 2002 - May 2003
Thiago Passos Education Details
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English Major -
Business Administration With Emphasis In Sports Marketing
Frequently Asked Questions about Thiago Passos
What company does Thiago Passos work for?
Thiago Passos works for Açoban Aço E Ferro Ltda
What is Thiago Passos's role at the current company?
Thiago Passos's current role is Gerente de Compras.
What schools did Thiago Passos attend?
Thiago Passos attended National American University, National American University.
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