Patrick Dodd Email & Phone Number

New York, New York, United States

• Consult with SMB clients and C-Level executives about implementation of Apple technology solutions to make their organizations more productive.• Assist SMB client’s transition into new product technology and troubleshoot issues with networking, storage, and device management.• Secure high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.

Brooklyn, Ny

• Assisted SMB clients, creative professionals, and C-Level executives with account creation and introduction to Apple Business Services and technology solutions.• Worked with internal team members to aid in discussions around Apple business offerings and best practices around the introduction of Business at Apple to potential business customers.

Brooklyn, New York

• Resolved customer issues/concerns relating to equipment problems, including but not limited to operational, maintenance, and repair aspects of equipment.• Promoted company products and services to customers through amicable, personal interactions to provide customized solutions.• Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems, or respond to questions.

Charleston, West Virginia

• Managed all day-to-day business operations, including accounting, HR, marketing, sales, and customer support.• Deployed, optimized, and maintained equipment, computer hardware, and systems software to ensure consistency and quality standards across digital print production.• Configured hardware and software for multi platform systems including networking infrastructure across multiple workstations.• Provided technical support and troubleshooting for all internal and customer facing systems and software.

Madison, West Virginia

• Executed on trade show initiatives including planning, logistics, POS, A/V and networking for live demonstrations.• Managed setup, installation, maintenance, and support of A/V systems and equipment for conferences and online educational events.• Implemented and maintained system for software deployment using AWS.

Charleston, West Virginia

Dnf, Photography

Education record