Pat Dooley Email & Phone Number

Fishers, Indiana, United States

The Indirect Lending Specialist is responsible for promptly processing credit applications from all indirect channels, completing audit sheets before funding contracts, and funding within 24 hours if the contract is enforceable.

Zionsville, Indiana, United States

• Maintain direct contact between the company and its current and potential customers including dealers, distributors and end users of high end ceiling fans.
• Effectively work to resolve customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior.
• Responsible for all technical support functions for the company’s products and order processing support.
• Perform hands on testing / troubleshooting with new and existing products.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
• Perform troubleshooting and problem solve via phone or email for all of our fan product lines.

Indianapolis, Indiana, United States

• Tracked and monitored all requests initiated from technician/sub-contractor
• Maintained reports of all sales contracts delivered and executed
• Created estimates based on information captured from technicians and emailed contracts to external customers
• Followed up on and tracked outstanding contracts for final approval
• Notified local office and/or technician via email or phone on final sales approval
• Completed Change Orders, Quick Quotes and Service Leads for both internal & external customers

Indianapolis, Indiana Area

Downloads & uploads programming information into new & existing alarlm sysmes with 95% accuracy rate.Completes data entry on multiple fire systems with 98% reporting accuracy.Resolves technical issues through research & responds back to appropriate parties within 1 hour from time call is taken. Technical knowledge of over 150 security alarm panels for.

Indianapolis, Indiana, United States

Responsible for building Alarm Databases for National and Commercial customers. Support field technicians through data entry, programming, contract management, and technical support while meeting customer expectations.

Indianapolis, Indiana, United States

Ensure Strategic Account (IBM/Circuit City and Bank of America) service orders are completed in timely manner for given geographic area. Reduce amount of time it takes to resolve service requests.Update daily tracking on parts and inspections for given Strategic Account.Point of contact for field technicians and customers.

Generate new sales through referrals, telemarketing, and direct mail. Sold reactivation services and recommend upgraded products by conveying features & benefits of products.Act as main contact for assigned territory of IN, KY, MI, & OHSchedule jobs amd provide detailed information for local Sales/Service Office that performed services.

Responsible for the facilitation of daily direction and relationship between Field Organization and Project Install Coordintors. Provide leadership support for National Accounts to Project Coordinators, external customers, and ADT local offices to ensure on-time alarm installations. Managed National Accounts Backlog of over 2,500 installs while addressing.

Project Management of 21 National Accounts in Southeast Region (FL, GA, VA, MS, AL, SC, NC)Coordinate alarm installations with local ADT Offices, National and National Customers to meet on-time installations.Developed positive relationships as liason between ADT Departments, ADT Regional & Local Offices, National Sales Managers & Customers.Managed &.

Indianapolis, Indiana, United States

Responsible for the overall operations of $1M family-owned retail package beverage store.Managed accounts payable/receivable for all vendors & suppliers.Projected sales in order to managed product inventory and provided quality customer service to patrons.