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Pat Graham Email & Phone Number
Sr Manager, Integration Support
at
MONKEYMedia Software
1 work email found
@adperfect.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr Manager, Integration Support
Location
New Westminster, British Columbia, Canada
Company size
Who is Pat Graham? Overview
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Quick answer
Pat Graham is listed as Sr Manager, Integration Support at MONKEYMedia Software, a company with 32 employees, based in New Westminster, British Columbia, Canada. AeroLeads shows a work email signal at adperfect.com and a matched LinkedIn profile for Pat Graham.
Pat Graham previously worked as Integration / Onboarding Manager at Monkeysoft Solutions, An Ezcater Company and Client Support & Implementations Specialist at Monkeysoft Solutions, An Ezcater Company. Pat Graham holds Certificate, Web Development from British Columbia Institute Of Technology.
Company email context
Email format at MONKEYMedia Software
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{first}.{last}@adperfect.com
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Profile bio
About Pat Graham
I have over 20 years of experience in the Customer service and technical support fields in both face-to-face and contact centers roles. I have an excellent phone manner as well as a command of the English language, both written and oral. I am able to keep composure in high-pressure situations, and work well with limited or no supervision.I am a graduate of BCIT, from the Web development and design program.Specialties: Languages: Python, SQL, PHP, HTML/XHTML, CSS, Javascript, jQueryDatabase: MySQL, MS SQL ServerCMS & Ecommerce: Wordpress, WooCommerce, MagentoTools: Eclipse, Pycharm, NetBeans, PHPStorm, HeidiSQL, PHPMyAdmin, Mercurial SCM, Git, SVNWeb Services: Google Analytics, Google MapsWeb Server: Apache, Nginx, Bind DNSOS: Windows (98/NT/2000/XP/Vista/7/8/10), Linux (Ubuntu / Debian / CentOS), Mac OSXSupport: Phone, Email, ZenDesk, Jira, OSTicket, Request Tracker, Live ChatOther: Fist Aid, Team Leadership, Technical and Customer Support, Inventory Management, Shipping and Receiving
Listed skills include Php, Apache, Jquery, Zendesk, and 31 others.
Current workplace
Pat Graham's current company
Company context helps verify the profile and gives searchers a useful next step.
Monkeymedia Software
10 roles
Pat Graham work experience
A career timeline built from the work history available for this profile.
Integration / Onboarding Manager
Current
Sep 2020 - Present
Client Support & Implementations Specialist
Jul 2018 - Sep 2020
Technical Support / Customer Service
Acknowledge, evaluate and resolve customer issuesRespond quickly to new issues and proactively follow up to existing onesTroubleshoot reported issues to determine the root causeEscalate issues to other teams and stakeholders when appropriateWork collaboratively with the client facing teams and customersActively participate in testing of product features.
Sep 2015 - Jul 2018
Customer Support Representative
- Assist users with daily tasks via email, tickets, live chat, or in worldHelp users with billing and payment methodsOversaw marketplace department, including:
- Daily real world payouts
- In-world currency sales
- Fraud investigations
- bank account verificationVerify users age and identityFront line technical supportQA Testing
Apr 2010 - Jul 2015
Brand Development Supervisor And Web Store Customer Service Specialist
Eco Outdoor Sports
Update and maintain web based tools and website pagesPrepare, design, and update new seasons items and new brands to the online storeMaintenance of website, and updating internal toolsAssist customers navigate the online store, and place ordersAnswer product related questions via telephone and emailLiaise with vendors and clients to facilitate drop.
Dec 2008 - Apr 2010
Customer Service & Technical Support Supervisor
Oversee day to day operation of an inbound contact centerSchedule daily activities and production both on queue and offResponsible for a team of 10 - 15 employeesTake escalations and questions from the front line agentsMonitor calls and emails for qualityTrack agent metrics, such as AHT, schedule adherence, unavailable time, and documentation.
Mar 2006 - Oct 2008
Risk Management And Online Security Customer Service
Triple Crown Customer Service
- Real-time loss prevention and fraud investigationInvestigate risks such as identity theft, money laundering, online check and credit card fraudResponsible for reviewing all newly created accounts and assessing.
- IP addresses, registration keys, and computer fingerprint profilesResponsible for reviewing all rejected online check transactions, and taking appropriate actionsResponsible for approving/rejecting deposit limit.
Mar 2005 - Mar 2006
Telesales Representative/Booking And Verification Agent
Cold called clients to organize personal tours of vacation ownership properties in the USA and CanadaOffered incentives such as vacations, and cruises in order to entice potential clients
Oct 2004 - Feb 2005
Assistant Manager
Second in line of a $750K Restaurant, 7% profit growthManage over twenty employees directly including pizza chefs, servers, and delivery driversEmphasized the highest standards of quality and serviceMaintaining a minimum of 90% on all 'CHAMPS' reviews Responsible for weekly inventory, delivery drivers, and waste reduction
Oct 2004 - Jan 2005
2 education records
Pat Graham education
Certificate, Web Development
Diploma, Mechanics, Metal Work, Information Technology, Web Design
Cariboo Hill Secondary School
FAQ
Frequently asked questions about Pat Graham
Quick answers generated from the profile data available on this page.
What company does Pat Graham work for?
Pat Graham works for MONKEYMedia Software.
What is Pat Graham's role at MONKEYMedia Software?
Pat Graham is listed as Sr Manager, Integration Support at MONKEYMedia Software.
What is Pat Graham's email address?
AeroLeads has found 1 work email signal at @adperfect.com for Pat Graham at MONKEYMedia Software.
Where is Pat Graham based?
Pat Graham is based in New Westminster, British Columbia, Canada while working with MONKEYMedia Software.
What companies has Pat Graham worked for?
Pat Graham has worked for Monkeymedia Software, Monkeysoft Solutions, An Ezcater Company, Adperfect, Utherverse Digital Inc, and Eco Outdoor Sports.
How can I contact Pat Graham?
You can use AeroLeads to view verified contact signals for Pat Graham at MONKEYMedia Software, including work email, phone, and LinkedIn data when available.
What schools did Pat Graham attend?
Pat Graham holds Certificate, Web Development from British Columbia Institute Of Technology.
What skills is Pat Graham known for?
Pat Graham is listed with skills including Php, Apache, Jquery, Zendesk, Customer Service, Technical Support, Wordpress, and Javascript.
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