Opened the new Delivery Center in Camarillo and helped drive up CSAT while empowering employees to provide a great delivery experience. Developed into a leader amongst the Operations team, coaching and developing new/temp employees while ramping delivery and maintaining high CSAT operations at the new Camarillo location. Showcased proficiency in navigating Tesla's systems, complying with DMV regulations, and managing sales and delivery operations. Continuously audited DMV documents to maintain accuracy to help keep actionable cases low. Collaborated and developed positive relationships with Leadership from multiple internal teams. Identified and implemented efficient strategies to adjust to the ramp up in deliveries, resulting in a significant increase to smooth delivery processes and organization. Implemented a new system for organizing cars in the lot, resulting in a more efficient and organized process to sourcing vehicles. Provided the team with a day-to-day game plan when leadership is out of the office. Known as the Camarillo Encyclopedia for all things Delivery related.

Included temporary position as Interim GM from September 2019 to March 2020 Scheduled Assistant Managers on the payroll with delegated job roles weekly. Overviewed payroll hours used on a monthly, weekly, daily, and hourly basis. Maintained an overview of the entire operations of the building and the maintenance of the building within budget.Adjusted payroll daily/weekly based on the Hollywood Box Office Projections.Trained newly promoted management - setting them on the right track forsuccess.Compiled weekly inventory Reports from 2014 - 2021.Ensured that operating costs of goods and yields were within an acceptedpercentage.Interview and Onboard manager for new employees.

-Handled the day to day tasks of assisting customers-Worked on marketing materials-Helped other stores-Trained new employees each season to best assist operations