Pat Hicks Email & Phone Number

Columbus, Ohio Area

Oversee the distribution of food and paper supplies for 2,600 Wendy’s restaurants located in the Southern United States by working with seven distribution centers representing three national distribution companies.

Dallas/Fort Worth Area

Oversaw the transition of Brinker International's distribution from seven US Foodservice centers to the current distibutors of choice.Analyzed Brinker current in-bound freight program and made recommendations that will yield substantial savings.

• Conducted business reviews with corporate and franchise owners to enhance a mutually profitable business partnership.• Grew and maintained the Brinker and Sonic national accounts in twelve divisions with corporate purchases of over $850 million annually. • Facilitated the RFP process for new markets; negotiated and executed contracts for contract renewals. • Tracked vendor contract compliance including price audits, product availability, and service levels.• Worked with vendors to correct performance issues and made recommendations for improvement or sourced products from other vendors.• Collaborated with vendors and division personnel to maintain an excellent service level of 99.95% fill rate and a 99.3% on time rate.

• Purchased date sensitive items and “Just in Time” items such as produce, fresh meat, and dairy and was able to reduce spoilage improving divisional profitability by $30,000.• Monitored purchase orders to insure proper receiving, pricing, and rotation of products.• Coordinated inbound logistics processes improving back haul income by $200,000 a year.• Quality Assurance Champion and Product Recall Coordinator.• Facilitated the RFP process for new items and negotiated and executed contracts from vendors.

• Worked closely with each concept (Brinker, Damon’s, Uno’s, Barnes & Noble, Longhorn Steakhouse, Ryan’s, & Sonic) to ensure product availability and inventory levels for their existing menu and for their features and limited time offerings. • Promoted operational efficiencies and divisional priorities with customers and developed positive relationships with key contacts at the store, area, and corporate level.• Direct supervision of two Chain Account Specialists and seven Customer Service Representatives including scheduling and performance reviews.

• Facilitated successful negotiations with prospective clientele, securing expansion.• Partnered with existing customers to better serve their food service needs to increase their profitability and performance. • Established sales goals and projected annual sales for the company.

• Multi-unit supervisor in charge of all aspects of daily operations including recruiting and training managers, cost budgeting and all aspects of P&L management.• Responsible for outstanding customer relations and the achievement of profitability and cost effectiveness.

• Facilitated training seminars for new franchise store openings.• Assisted existing Shoney’s franchisees in day-to-day operations to ensure compliance with Shoney’s corporate operational systems and high standards. • Responsible for daily operations for 42 franchisee owned stores in a five state region.

Education record

Education record

Education record