Pat Snyder Email and Phone Number

Area Sales Manager

Optical Manager responsibilities such as directing optical services, repairing and adjusting eyewear, maintaining inventories, hiring and training staff, and ensuring products and services quality. Submitting insurance information leadership, managerial skills, attention to details, customer service orientation, basic accounting knowledge, and teamwork.

• Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):• Comp Sales, % Sales to Plan;Conversion & Customer Count, Comp Growth;Increased Traffic;Store Operating Profitability;Continuity of Care, Exam Growth & Retention Goals;Net Promoter Score;Current year objectives• Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results. Learns & understands the competition & market trends.• Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.• Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.• Partners with store manager to lead a team through strong knowledge & skills.• Provides training & guidance to team members.• Delivers clear & constructive feedback in a timely manner.• Informs store manager of any situation that may require any development or disciplinary action of others.• Supports recruiting, helps select high caliber team & creates talent pipeline.• Follows guidelines to optimally staff store.• Shows great pride in store appearance & executes visual directives.• Strives to maintain positive working relationships with doctors.• Adheres to & ensures compliance of team to Company policies & procedures; meets or exceeds all goals.• Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.• Performs & understands administrative duties.• Maintains a safe working environment for all.

Department Manager: Supervised, hire, train and develop 5 counter managers and associates for a $1 million cosmetic department. Lead corporate strategies and employees to achieve company objectives in the areas of sales management, personnel development and inventory control. Ensured desired company results in the areas of customer service, cost control, profitability, human resources, training, merchandising and visual presentation. Monitor daily sales and customer service performance. Set aggressive yet realistic goals to ensure success.

Store Manager: Supervised a $2 million jewelry store in a highly affluent area that catered to an average household income of $100k.Trained other Store Managers/Sales Associates, served as a district troubleshooter, and provided training & guidance to the team. Adheres to & ensures team compliance with company policies & procedures, and meets or exceeds all goals. Delivers quality & Improvement to meet or exceed all key performance productivity.