Patrick D. Email & Phone Number

New York, NY, US

London, GB

-Reduced turnaround times and resource by 50%-80% across multiple workflows including campaign launch, creative variant production, and performance troubleshooting by creating and managing new processes amongst internal teams and building tools using JavaScript and Advanced Google Sheets/Excel. Utilized third party tools like Sprinklr, HIVE, JIRA.

London, GB

Handle all tenant inquiries and complaints to provide optimal living conditions for tenantsSchedule maintenance appointments with service providers to comply with NYC building codes and regulationsSend and file invoices, leases, and legal documents to assure fulfillment of landlord responsibilitiesOrganize and maintain databases to share company and tenant.

Mountain View, CA, US

• Frequence builds and delivers comprehensive location-based digital advertising campaigns for brands and agencies at scale using a proprietary software that allows end-to-end fulfillment(from proposal building, campaign.
• Display, video and mobile ad campaign management
• Programmatic media buying
• Impression and budget pacing
• Demand Side Platforms (The TradeDesk, Google Display & Video 360)
• Ad trafficking

- Managed clients and projects in various industries- Created workflows and procedures for customer onboarding, billing, project delivery, and client communications.- Managed and trained internal staff in Wordpress and Facebook, Google, Twitter, & Pinterest advertising platforms.

-Executed Standard Operating Procedures to onboard and manage new and existing customer accounts-Optimized onboarding process to increase speed of account creation-Created and established Standard Operating Procedures for product fulfillment, onboarding and customer support handling to further scale operations.-Managed and supervised customer support.

New York, NY, US

- Provided a welcoming atmosphere by greeting everyone who comes in through the door- Secured the space by keeping track of members and guests through a sign-in process- Answered customer service questions from prospective and existing members

Brooklyn, New York, US

-Secured product reviews from bloggers who had combined readership of monthly 200k views, 20k Twitter and 20k+ Facebook followers. -Achieved 27.7% conversion rate for blogs with cold email outreach campaign for product reviews-Secured product features from Instagrammers with average following of 45k+ and 100+ likes per photo.

- Drafted cold emails and achieved a 5% close rate from outbound email outreach Provided customer service and continued SEO consulting to clients- Utilized knowledge of best practices in keyword research, Google Penalties and On-Page SEO to increase trust and authority to client web pages while safeguarding against latest penalties- Provided off page.

- Set up weekly social media schedule - Recorded Metrics for December’s WIRED campaign- Strategized with the Marketing Team various Social Media campaigns using a combination of Tumblr/Facebook/Twitter- Helped coordinate Sonar’s Campus Captain College Ambassador Program

Created mock up PSD website to be sent to head web designer

Olean, NY, US

- Achieved Presidents Club for the Summer Campaign 2010- Maintained sales clientele and processed orders- Cold called, qualified, and followed up with self-generated list of leads- Prepared and presented sales presentations- Achieved personal sales of $8,000

Bachelor In Science, Design And Visual Communications, General

High School Diploma