Proven Software QA management professional with over 14 years of experience in Software Quality Assurance. Results-orientated team builder, mentor and motivator with a customer focus. Successful implementation and management of Quality Assurance Center of Excellence (“CoE”) resulted in enhanced requirements traceability, reusable test assets optimization, better utilization of cross-functional team resources, and robust reporting. Hands-on experience with ALM/ HPQC, Selenium and HP QuickTest Professional (QTP)/UFT facilitates alignment of tools and practices with business needs.I have extensive experience in planning and implementing effective processes, procedures, frameworks and tools for software testing, defect management, status reporting and problem resolution under Waterfall and Agile environments, consistently producing cost reductions while achieving enhanced efficiency.Proven ability to coordinate teams and achieve results, with a strong foundation in Strategic Project Management, Test Automation Design Best Practices, Metrics & Status Reporting, Risk & Issue Management and Release & Change Control ManagementSpecialties: Automation - Selenium Web Driver & QTP, eCommerce Application Management, Onshore/Offshore Resource Management, External Vendor Management, Project Management, Team Building, QA Process Improvement