Heena Patel Email and Phone Number
Heena Patel work email
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Heena Patel personal email
As an innovative Software Engineering Executive I leverage my expertise in Software Development, Cloud Development, Devops Test, and Engineering Services to deliver multimillion dollar projects from concept to implementation. I am passionate about building top performance teams and using best practices to optimize software engineering and delivery processes. People I work with describe me as a collaborative business partner who builds trust with cross functional teams, external stakeholders, and customers. I am an impactful leader who successfully manages organizational transformations, mergers, and acquisitions. Noted for:• Revenue Generation Grew IBM Cloud revenue 300%. Launched first Managed IBM Cloud Shared offering and first Industry regulated workloads for IBM in VMWare Space. • Global LeadershipProvide strategic leadership and direction across locations in the United States, India, China, and Europe. • Technical ExpertiseEnhanced engineering quality to accelerate growth of IBM Cloud portfolio. Delivered on time and with great quality 7-8 development sprints per year as Program Director IBM Cloud Development. • New Collar Apprenticeship ProgramKey member of inaugural corporate team that launched first of its kind apprenticeship program across IBM improving access to career opportunities for people with non-traditional backgrounds. • Awards/PatentsRecipient of IBM Corporate Award, Outstanding Manager Award, Outstanding Leader of IBM Cloud Award, Excellent Achievement Award, Outstanding Technical Achievement Award, and Customer Advocate Award. Reached IBM 1st Patent Plateau.CAPABILITIES THAT OPTIMIZE REVENUE, GROWTH, AND CUSTOMER RELATIONSHIPSStrategic Leadership | New Product Launch | Performance Planning | Revenue Generation | Budget Management | Cloud Development | Agile Software Processes | Resource Allocation | Product Management | Process Improvement | Customer Advocacy/Support | Software Solution Architecture | Software Development Lifecycle | Project Management/Delivery | Team Leadership/Development If you are interested in making a new professional connection, contact me at: patelhe1@gmail.com
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Executive Director Of Software EngineeringIbm Feb 2020 - PresentResearch Triangle Park, NcPromoted to provide strategic leadership and technical direction for a multimillion-dollar IBM Cloud on VMWare Solutions enterprise level product line. Lead Cloud Development, Security and Compliance, and Quality Assurance/ Test Teams in US, India, and China. ✔ Transformed development teams and processes from Waterfall to Agile.✔ Grew IBM Cloud revenue 300%.✔ Achieved PCI Security Compliance and SOC2 compliance for the first time on new managed offering launched to market.✔ Built development/Test Automation team in India to enhance follow the sun coverage/reduce costs. Responsible for running IBM Cloud on VMware Engineering, DevOps and Security & Compliance.
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Program Director Ibm Cloud Development, Devops And ComplianceIbm 2018 - PresentRtp, NcSelected to lead strong architecture, design and development teams tasked with translating business and market needs to enhanced portfolio with rich feature sets and bring new offerings to market.✔ Exceeded Enterprise Customer requirements for AT&T, BNPP, Amadeus, Bank of America, and others. Launched first Managed IBM Cloud Shared offering to market. ✔Delivered 7-8 high quality, comprehensive, and integrated development releases per year with 100% on time delivery.
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Senior Software Strategic Leader - Ibm CloudIbm 2014 - 2018Rtp, NcChosen to lead Cloud Support Transformation Initiatives to drive business, climate, innovation, and social aspects of IBM’s business. Served as a liaison between technical and business teams to reduce turnaround time for clients. Technical advisor to Senior Vice President with worldwide organization of >1500 people to help drive cohesive and results driven culture and processes.✔ Established new serviceability items around client self-sufficiency. Improved logging/tracing, product documentation, and social engagements with clients. ✔ Awarded Outstanding Technical Achievement (OTAA) award for Technical Migration Guide publications across numerous IBM Middleware Products that played a key role in reducing support issues saving ~$600K in revenue. ✔ Key member of IBM Corporate team that launched the first of its kind “earn as you learn” New Collar Apprenticeship Pilot Program offering career opportunities for candidates without a traditional education or career path. Evaluated and recruited first 5 IBM New Collar candidates. ✔ Launched collaborative education program between IBM and Wake Tech Community College. Sourced $50K grant and brought classes from local universities onto the IBM RTP site.
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Senior Delivery Manager Client Relations ManagerIbm 2010 - 2014Rtp, NcSENIOR DELIVERY MANAGER AND CLIENT SUPPORT MANAGER (2010-2014) Selected to turnaround customer support for the Connectivity Product portfolio. Managed development of IBM RDZ product one of IBMs biggest drivers of revenue. Led multiple teams across locations in the United States, India, China, and Europe.✔ Improved software engineering processes using modern Agile methodologies, continuous integration, and test-driven development. ✔ Integrated technical and support teams to develop a converged product road map. Merged overlapping field requests to drive faster feature availability.✔ Reduced response time of customer issues from 3-5 days to less than 2 days.✔ Improved IBM Legacy portfolio Net Promoter Score (NPS) by 25-30%.
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Senior Software Development ManagerIbm 2008 - 2010North Carolina, United StatesSENIOR SOFTWARE DEVELOPMENT MANAGER (2008 – 2010)Managed three different development teams that developed Rational Director on System Z product offerings. Developed a scalable, enterprise strength offering that could be clustered and scaled. Transformed development teams and processes from Waterfall to Agile increasing releases from 1 to 4 per year with higher quality and improved customer satisfaction.
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Early Professional CareerIbm 2005 - 2008North Carolina, United StatesServed as a Software Developer and Team Lead for IBM WebSphere Application Server product stack (1999 – 2005); Software Development and Test Manager for IBM Lotus Notes and IBM Sametime Products (2005-2008)
Heena Patel Education Details
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Computer Science -
South Gujarat UniversityAnalytical Chemistry
Frequently Asked Questions about Heena Patel
What company does Heena Patel work for?
Heena Patel works for Ibm
What is Heena Patel's role at the current company?
Heena Patel's current role is Software Enginering Executive ► Cloud Development | Agile Processes | Software Solution Architecture | SDLC | Resource Allocation | Performance Planning | Project Management | Product Launch | Revenue | Team Leadership.
What is Heena Patel's email address?
Heena Patel's email address is he****@****ibm.com
What schools did Heena Patel attend?
Heena Patel attended Northern Illinois University, South Gujarat University.
Who are Heena Patel's colleagues?
Heena Patel's colleagues are Haytham Mesalam, Hao Xu, Eleazar Torres, Tony Lawrence, Neha Shrivastava, Vijay Saradhi Palakodeti, Upendranath Rayeeni.
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Heena Patel
Atlanta Metropolitan Area3larsonjuhl.com, aol.com, larsonjuhl.com1 +161526XXXXX
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Heena Patel
Washington, Dc -
Heena Patel
San Francisco, Ca5gmail.com, gene.com, gene.com, gmail.com, abbott.com2 +171472XXXXX
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Heena Patel
Java/J2Ee Developer | Sdlc, Spring Mvc, Spring Boot | Actively Looking New OpportunitySpring Hill, Fl
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