Krutarth Patel Email & Phone Number

Manage strategy and execution of long term roadmaps in identity management & billing space.

As the leader of the Phone Conversations product at Indeed Hire, I managed a team of 6 senior and staff engineers, overseeing the product's planning and architecture. I collaborated with four engineering teams, product managers, and QA teams to develop comprehensive annual roadmaps, enhancing transparency and efficiency, which led to delivering projects ahead of schedule. My innovation in integrating Twilio resulted in a seamless calling experience for SMB and Enterprise employers, contributing to a 9.3% increase in interviews. I also directed the expansion of the messaging product in the job-seekers business unit, achieving a substantial volume of 330 million monthly messages and notifications. Leading the Tiger team, I successfully restructured and integrated GraphQL functions with interviews, messaging, and conversations products, ensuring 99.99% availability and sub-second response times. Additionally, I championed automated end-to-end testing within teams, which improved weekly production rollouts by 30% and reduced production error rates by 20%.

New York, New York, United States

In my role overseeing the Commissions Engineering platform, I was responsible for the precise calculation of agent commissions for real estate transactions. I managed and expanded two engineering squads, consisting of 15 senior and staff engineers, and personally hired 3 additional engineers. I led the development and rollout of a sophisticated commissions calculation engine, supplemented by a reconciliation engine to ensure accuracy. My direct contributions were instrumental in generating $2 billion in agent commissions and $250 million in company revenue, alongside successful expansion of the platform across the United States. I designed a real-time collaboration platform to facilitate live deal closings between buyers and sellers in key markets like Washington, California, and Texas. By identifying and implementing platform optimizations, I improved commission processing times by 60%, enabling 92% of deals to be paid within 48 hours. Additionally, I headed three teams comprising 20 engineers to deliver a crucial cross-functional initiative in Pacific Coast markets, resulting in a 30% increase in year-over-year company revenue.

As the manager of the transaction management platform, I was responsible for overseeing various aspects including new transactions, recurring billing, cancellations, refunds, and chargebacks, while leading a team of 6 backend engineers. My role involved collaborating with Hulu and ESPN+ in architecting the Disney+ Bundle product, a significant factor in achieving a 40% increase in Disney+ subscriber growth. I also played a key role in expanding the Transaction Management & Billing platform into the European market, integrating payment solutions like Klarna and 3DS2. Furthermore, I led the strategic merger of the Hulu and Disney+ billing platforms, working closely with leadership to develop a unified roadmap and effectively restructure team organization. This project was pivotal in streamlining billing processes and enhancing overall operational efficiency.

Greater New York City Area

I spearheaded the development of two critical Tier 0 services for transaction processing, successfully achieving 99.999% uptime and a p95 latency of 80ms. My role was pivotal in the launch of Disney+, where I contributed significantly to the platform that amassed over 150 million subscribers for Disney+ and ESPN+. I focused on enhancing subscription, redemption, and price management services, sharpening my skills in Scala and the development of distributed, large-scale systems. Working closely with the operations team, I was instrumental in creating comprehensive runbooks, which enhanced knowledge management and facilitated more efficient resolution of production issues. I placed a strong emphasis on writing robust and reliable code, with a particular focus on test automation. This commitment resulted in achieving over 90% code coverage in the development of a sophisticated, multi-tenant, multi-region billing platform.

Greater New York City Area

End to end development experience with building scalable, multi-region services leveraging cloud capabilities. Functional programming experience with Scala, Play and Akka. Operations management using DevOps with Groovy, Ruby and Cloud Formation, scripting with Python and variety of open source tools.

Greater New York City Area

Designed and developed cloud application on AWS with a processing rate of 380 million transactions per day, with capability to scale upto 12 billion transactions per month and 140 billion transactions per year.

Greater New York City Area

Greater New York City Area

Greater New York City Area

Designed and developed cloud applications of Global Vehicle Tracking and Management system, one of company's flagship product. Also deployed on Google Cloud Platform with server uptime of more than 99.99%. Developed an internal vehicle management system.

New Delhi Area, India

Developed software and firmware applications for multiple clients. Involved in designing architecture, client requirements, and testing. Mainly used Python, Java, Raspberry Pi, Linux, Shell Scripting.

Iit Delhi

Developed and managed software and firmware applications of Samsung funded projects. Languages/Tools used were Java, Python, Android, Arduino, Raspberry Pi.

New Delhi Area, India

Developed software applications for Assisted Technologies Group.

Master’S Degree, Computer Science

Bachelor’S Degree, Information And Communication Technology