Sophia Patel Email & Phone Number

Atlanta, Ga, Us

Alpharetta, Georgia, United States

Alpharetta, Georgia, United States

Alpharetta, Ga

- Managed the strategy, survey design, administration and results phase for the McKesson Employee Opinion Survey leading to a 92% enterprise participation rate in 2019- Supported the enterprise roll out of McKesson's new performance management strategy including preparation for implementation in Workday, creation of training and change communications- Continued to serve as a talent admin in Workday for all talent and performance related processes in the system- Own the McKesson non-financial scorecard process and provide guidance on customer, operational and workforce success goals to senior leadership in our businesses and corporate functions

Alpharetta, Ga

The Culture & Engagement team owns several enterprise-wide programs and processes that create the fabric of McKesson. As a project manager, I created and managed project plans that drove content, process and change management for McKesson's annual employee engagement survey, enterprise performance management transformation and ICARE/ILEAD principles.

Alpharetta, Ga

Supported HR business partners for a business unit in employee relations matters including performance management, policy interpretation and talent acquisition• Took over full cycle recruiting for Item Processing & Remittance department leading to an efficient candidate pipeline and reduction in time to fill by 25%• Compiled reporting and analytics for various functions including quarterly talent scorecard reviews with executive leadership; client groups and finance team to spot trends with staffing, attrition and head count; HR partners for learning & development report cards

Alpharetta, Ga

Ensured future Fiserv associates to be had a positive candidate experience throughout the interview, offer and background process. Provided steadfast support to the recruiting function by handling a high level of coordination for scheduling of candidate interviews, pre-employment transaction processing in Workday and support to 5+ professional recruiters supporting various Fiserv business units• Recipient of TA Coordinator award for the most interviews scheduled in the quickest turnaround time for 2016: 1,428 interviews in an average of 1.7 business days• Kick-started and expanded the Fiserv candidate experience initiative to additional Fiserv hub locations

Atlanta, Ga

Along with the duties of an Ad Sales Coordinator, provided excellent client service by building and maintaining relationships with local and national advertisers that traded for Turner media using their products and services so that client satisfaction was met and business was renewed• Oversaw a trade partnership from beginning to end after a legal contract was signed • Worked with Turner Trade Group/Insider’s Advantage customer service and advertiser points of contact to make sure any internal or external customer service issues that arose were resolved efficiently• Served as a liaison between the advertisers and the Turner Trade Group Marketing team to ensure their brands were well represented and all current marketing resources including logos, taglines and creative were on file for the Insider’s Advantage website, bi-annual print catalogs and E-Club emails

Greater Atlanta Area

Supported the Sales Manager and Account Executives of Turner Trade Group with creation of materials for generating new business and renewals, including sales presentations, advertiser research, and credit checks.

Greater Atlanta Area

Managed the sales and reconciliation of various Turner Trade Group accounts including but not limited to $3 million Volkswagen account and $1.5 million Starwood account among others.• Facilitated customized vehicle orders and delivery with customers, Volkswagen corporate office and dealerships• Communicated with advertisers to ensure all accounting was reconciled and orders were completed and delivered to Time Warner employees and their friends/family so that cash generated from the sale of these accounts was deposited efficiently and sent to client’s media outlet to pay for their advertising

Greater Atlanta Area

Served as the primary customer service contact for Turner Trade Group’s retail division, Insider’s Advantage via the Insider’s Advantage customer service phone line, email, and online ticket submissions• Provided excellent and efficient customer service to more than 100,000 Time Warner employees and friends/family members of employees that were customers of Insider’s Advantage which was operated by Turner Trade Group, a specialized division of Turner Broadcasting Sales, Inc., which enabled advertisers to exchange products and services for Time Warner media

Atlanta, Ga

Greater Atlanta Area

Bachelor Of Business Administration (B.B.A.), Managerial Sciences With Minor In Human Resources Management

Certificate, Fundamentals Of Human Resources