Patience Ray Email & Phone Number

Okinawa, Japan & Honolulu, Hawaii, United States

Direct people operations across the Indo-Pacific area of responsibility including training management, workforce planning, resource allocation, and budget oversight while leading a team of 28, supporting 4.7K members across 52 countries and 5 domestic bases. Workforce Planning:- Manage department operations including project scoping, crisis planning, program development and management, and performance metric tracking, Exercise Planning, Career Development, Religious Ministries, and Succession Planning teams.- Build new staffing models to support a large-scale Marine Corps restructure by assessing people needs, defining role and job requirements, developing budgets, and creating an execution plan, identifying 250+ data-informed requirements. - Optimize staffing allocations reducing placement gaps by over 30% in 18 months. - Created a retention strategy for the religious program specialist occupation by understanding pain points and advocating incentives while supporting 750+ personnel and securing first historical service bonus, increasing department retention by 50%. Training & Development:- Develop strategic training and development plans for technical and tactical trainings gaining leadership approval and securing $250K in funding. - Drive ongoing training improvements to address learning gaps and requirements minimizing competency gaps across 5 programs.- Perform a comprehensive readiness evaluation increasing area-wide combat and warfighter readiness and resiliency by 50% (up to 95%). Operations Management:- Orchestrate and coordinate logistics including team travel, budget development, expense management, and workforce planning, securing 100% funding approval each year. - Led an empowered team through individualized coaching, performance management, expectation setting, ongoing recognition, collaborative problem solving, and accessible communication, ensuring alignment with individual and organizational goals.

Naples, Italy

Built, managed, and grew diverse people programs from conceptualization through successful launch and ongoing management of emotional, spiritual, and professional services and leadership development, supporting US Navy personnel across 2 continents. Program Development:- Developed customized religious programs by assessing community needs, defining unique requirements, building tailored through chaplain corps programs, and supporting execution, operationalizing 29 programs across Africa and Europe. - Created a sustainable, scalable exercise planning model addressing military requirements, individual needs, scheduling standardization, and implementation strategy, through launch for 180 sailors at sea and adopted as a model for other ships. - Analyzed specialized program efficacy supporting suicide and substance abuse prevention through ongoing personnel assessments, gap and strength definition, and compliance issues resolution, enabling proactive support.- Drove data-informed program management by defining key performance metrics, developing data collection tools, and analyzing operations and impact, supporting 3K+ individuals across 33 different programs. People Operations:- Constructed Navy’s first executive leadership development training launched among 6 senior leaders and serving as foundation for future training.- Built comprehensive workforce reporting in alignment with leadership requests and survey needs by providing both qualitative and quantitative data and implementing suggested changes, securing approval for multiple needed positions.- Drafted crisis workforce plans by constructing multiple scenarios, evaluating people needs, and mapping personnel accordingly, establishing user-friendly, implementation-ready protocols and guidelines.- Enhanced international relationships with South Africa through on-site visitations, compassionate cultural awareness, and collaborative brainstorming and problem solving, gaining military entry and access.

Drove training effectiveness and management by assessing content quality and relevancy, identifying performance gaps and needs, and building enhancement instruction, supporting 4 geographical locations and 200K+ personnel.- Elevated leadership quality by coaching and mentoring senior leaders on professional, technical, administrative, and clerical performance, managing a team of 41 senior enlisted leaders.- Created a new assessment strategy for the Religious Program Specialist Rating Advancement Exam by redefining criteria and performance targets, constructing content, and streamlining delivery, realigning content and developing 600 new questions. - Performed people and business operations including supervising 4 federal employees (1 GS-06 and 3 GS-04), managing religious ministries, overseeing professional development, and processing payroll and time-off.

Directed Sailor and fleet operations as interim and permanent senior enlisted leader and on-site coordinator including workforce planning and resource allocation, supporting 280 people and decreasing 40% of future incidents.- Drove technical competency through instruction delivery and ongoing assessments on topics such as warfighting, mission readiness, and command survivability, for 300+ US Navy personnel. - Managed an evolving caseload of sexual assault victims including information gathering, documentation management, resource access, and ongoing advocacy

Charleston, South Carolina, United States

Managed incarcerated individuals ensuring safety, discipline, and operational integrity for 400+ individuals post and pretrial.

Led diverse programs and operations including coordinating religious and volunteer programs, overseeing and delivering training, and managing an $82K budget.

Master Of Arts - Ma, Criminal Justice | Concentration: Rehabilitation & Reintegration, 3.69

Activities and Societies: Honor Societies: Alpha Phi Sigma National Criminal Justice (2017) | Golden Key International (2016)

Bachelors Of Science, Human Services/Management, 3.73

Associate Of Arts - Aa, General Studies, 3.73