Patrick Mayo

Patrick Mayo Email and Phone Number

Product Manager - Global Innovation | First Mile @ General Motors
detroit, michigan, united states
Patrick Mayo's Location
Austin, Texas, United States, United States
Patrick Mayo's Contact Details
About Patrick Mayo

Experienced Product Manager. Design thinking and agile Product Manager who executes. Lean canvas execution for startups. Lead balanced teams to discover and deliver products that create meaningful value to build a Minimum Viable Product (MVP). Facilitate decision-making in service of shipping successful features through validated learning loop of experimentation, build, measure, learn and innovation accounting. Plan around outcomes, not features.

Patrick Mayo's Current Company Details
General Motors

General Motors

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Product Manager - Global Innovation | First Mile
detroit, michigan, united states
Website:
gm.com
Employees:
117126
Patrick Mayo Work Experience Details
  • General Motors
    Product Manager - Global Innovation | First Mile
    General Motors Nov 2018 - Present
    Austin, Texas Area
    Innovation incubation. Product manager to startup new businesses in General Motors. Design thinking. Lean canvas creation. Minimum Viable Product (MVP). Clearly understand what users need through the build, measure, learn process and experimentation. Validated learning. Develop outcome oriented product roadmaps.
  • General Motors
    Lead Management
    General Motors Jun 2013 - Jul 2019
    Greater Detroit Area
    Product visionary to strategically enhance customer experiences. Enhanced GM's Lead Management product to drive innovation and change. Managed the develop of a system that rivals no other. Razor sharp attention to detail has allowed me to focus my passion and build a system that puts our customer's online shopping experience ahead of the pack. Business acumen to drive strategic direction and IT mindset to ensure textbook execution.
  • General Motors
    Product Manager - Maven
    General Motors Jun 2016 - Nov 2018
    Greater Detroit Area
    Introduced GM's car sharing Maven brand into the marketplace. Understand impact and what the business expects from the product. Facilitate close collaboration with the team.
  • General Motors
    Product Manager - Book By Cadillac
    General Motors Aug 2016 - Dec 2017
    Greater Detroit Area | New York, Ny
    Launched word-class vehicle subscription service. From inception to Minimum Viable Product (MVP). Iterating the product through build, measure, learn and experimentation. Validated learning. Establish and track against measurable objectives.
  • Shift Digital
    Product Manager | Lead Management
    Shift Digital Mar 2012 - Jun 2013
    Bloomfield Hills
    Lead acquisition, enhancement, consolidation, delivery, and management services as a business process outsourced solution to automotive OEMs and dealerships. Includes enterprise CRM (Customer Relationship Management) solutions for OEMs and SaaS (Software-as-a-Service) solutions for dealerships. Tier 1, Tier 2 and Tier 3 OEM, agency and dealer solutions.• Managed FCA CRM operations for Lead Processing & Lead Management • Key leadership role in sustaining and growing multi-million dollar account • Liaison between key FCA clients to internal senior technical support • Guided system overhaul to meet client specification and product enhancements • Technology process development • Improved multiple business processes • Drove additional business, revenue, and system enhancements • Technical re-engineering for continues improvements • Product demonstration Subject Matter Expert • Manage clients• Comprehensive database management and development of analytics support system• Manage relationship and technical certification of 30 third party CRM’s
  • Mrm Worldwide
    Crm Consultant - Web Operations
    Mrm Worldwide May 2011 - Mar 2012
    Gm Renaissance Center
    • Onsite client support of General Motors Tier1 Websites• Strategic consulting including Tier1 lead forms and competitive comparisons• Managed model year refresh and consumer friendly website descriptions• Web site lead traffic and metrics including LAD, LAV, BYO and RAQ• Key facilitator of agency/senior client relationship
  • Sci
    Account Executive | Solution Delivery | Lead Management
    Sci Sep 2007 - Apr 2011
    Greater Detroit Area
    Lead acquisition, enhancement, consolidation, delivery, and management services as a business process outsourced solution to automotive OEMs and dealerships. Includes enterprise CRM (Customer Relationship Management) solutions for OEMs and SaaS (Software-as-a-Service) solutions for dealerships. Tier 1, Tier 2 and Tier 3 OEM, agency and dealer solutions.• Managed General Motors CRM operations for Lead Processing & Lead Management • Key leadership role in sustaining and growing multi-million dollar account • Liaison between key General Motors clients to internal senior technical support • Guided system overhaul to meet client specification and product enhancements • Technology process development • Improved over 25 existing business processes • Drove additional business, revenue, and system enhancements • Technical re-engineering for continues improvements • Product demonstration Subject Matter Expert • Manage clients• Comprehensive database management and development of analytics support system• Manage relationship and technical certification of 30 third party CRM’s
  • Dis
    Implementation Specialist
    Dis Mar 2007 - Aug 2007
  • Strategic Connections Inc
    Enrollment Coordinator
    Strategic Connections Inc Apr 2006 - Mar 2007
    • Managed national product roll out to network of over 5,500 enrolled dealerships• Designed dealer enrollment strategies, dealer training and support systems including demos and webinars• Program budgeting• Managed call center operations and coordinated product improvements• Technical support
  • Automotive Driving Solutions
    Sme
    Automotive Driving Solutions 2004 - 2006

Patrick Mayo Skills

Crm Lead Generation Digital Marketing Automotive Marketing Strategy Account Management Management Project Management Interactive Marketing Lead Management Customer Retention Marketing Email Marketing Online Advertising Web Analytics E Commerce

Patrick Mayo Education Details

Frequently Asked Questions about Patrick Mayo

What company does Patrick Mayo work for?

Patrick Mayo works for General Motors

What is Patrick Mayo's role at the current company?

Patrick Mayo's current role is Product Manager - Global Innovation | First Mile.

What is Patrick Mayo's email address?

Patrick Mayo's email address is pm****@****que.com

What is Patrick Mayo's direct phone number?

Patrick Mayo's direct phone number is +131356*****

What schools did Patrick Mayo attend?

Patrick Mayo attended Georgian College.

What skills is Patrick Mayo known for?

Patrick Mayo has skills like Crm, Lead Generation, Digital Marketing, Automotive, Marketing Strategy, Account Management, Management, Project Management, Interactive Marketing, Lead Management, Customer Retention, Marketing.

Who are Patrick Mayo's colleagues?

Patrick Mayo's colleagues are Benjamin Mehdi Haseli, Jason Graham, Raul Velasco, Dave George, Tai Truong Tan, Richard Grenier, Balázs Szoky.

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