Patrick Mayo Email and Phone Number
Eagle Mountain, UT, US
Patrick Mayo's Location
Eagle Mountain, Utah, United States, United States
Patrick Mayo's Contact Details
Patrick Mayo work email
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- Valid
Patrick Mayo personal email
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About Patrick Mayo
Experienced engineer in operations support and software development in an enterprise setting. Skilled in technical troubleshooting and providing support for both end users and enterprise grade services. Experience with team building and strong results in all areas of focus. Master of Science in Information Systems from University of Utah with an emphasis on security.
Patrick Mayo Work Experience Details
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Software Development Engineer IiiThe Church Of Jesus Christ Of Latter-Day SaintsEagle Mountain, Ut, Us -
Software Development Engineer IiiThe Church Of Jesus Christ Of Latter-Day Saints Jul 2022 - PresentRiverton, Utah, United StatesiOS developer, responsible for Member Tools application maintenance and development. - Conversion of UIKit views to SwiftUI- Collaborate with designers to influence UI/UX -
Software Development Engineer IiThe Church Of Jesus Christ Of Latter-Day Saints Aug 2021 - Jul 2022Riverton, Utah, United StatesSoftware Developer on the Church Account and Directory team, responsible for:- Development and maintenance of NetIQ Workflows by Micro Focus for access governance- Maintenance of Okta integration with on-prem technologies- Church Account Front End application development- Pioneered use of Source Control- Provide on-going counsel and technical support
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System Engineer IiiThe Church Of Jesus Christ Of Latter-Day Saints May 2020 - Aug 2021Riverton, Utah, United StatesSenior Identity and Access Management system engineer responsible for:- All DevOps functions- CI/CD Pipelines- Migration to the cloud for Enterprise Authorization Service (EAS, a homegrown authorization engine)- Training new team members- Troubleshooting issues and orchestrating system upgrades- Identity and Access Management Steering Committee memberPrimary Areas of Focus:- ForgeRock AM 6.5+- Okta- CipherTrust Key Management- Enterprise Authorization Service- Mac Beta Testing for Enterprise
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System Engineer IiThe Church Of Jesus Christ Of Latter-Day Saints Jul 2019 - May 2020Greater Salt Lake City AreaIdentity and Access Management (supporting: Azure Active Directory, Active Directory, LDAP, ForgeRock AM 6.5, ForgeRock OpenAM 13.5, Oracle AM, Okta, OIDC, SAML, OAuth 2.0, eDirectory) and Linux Server Administration (Red Hat Linux).
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System EngineerThe Church Of Jesus Christ Of Latter-Day Saints Dec 2018 - Jul 2019Riverton, Utah• Provided application support for a variety of finance and legal services, with emphasis on invoice automation and time clock maintenance • Communicated with end users about errors, followed up with senior engineers and business partners to orchestrate fixes, and verified issue resolution• Coordinated and participated in service upgrades on a variety of platforms (including Red Hat Linux, Windows Server, and Microsoft D365)
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Technical AdvisorApple Jun 2018 - Feb 2019Salt Lake City, UtahAs Technical Advisor, I was responsible for coordinating the training of new Technical Specialists, Experts, and Geniuses, on boarding, and getting them working in role in the shortest time frame possible. This included skills assessment, training, proctoring certification exams, as well as coordinating skills validation and on going training with leadership teams. -
Apple Certified Mac Technician (Genius)Apple Aug 2017 - Feb 2019Salt Lake City, UtahUse problem-solving and customer focus to ensure swift resolutions to technical problems of every kind, while maintaining consistent composure. Provide insightful advice and friendly, hands-on functional and technical support to Apple customers in need. Educate team members and foster lasting relationships in an approachable manner about products, services, and processes, while independently keeping personal technical know-how up to date.
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Apple Store Leader Program AssociateApple Sep 2015 - Aug 2017Salt Lake City, UtahLearning to master Apple Retail business inside and out through training, hands-on experience, and mentorship. Lead Genius Bar to increase productivity by over 60% quarter over quarter.
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GeniusApple Sep 2014 - Sep 2015Las Vegas, NevadaUse problem-solving and customer focus to ensure swift resolutions to technical problems of every kind, while maintaining consistent composure. Provide insightful advice and friendly, hands-on functional and technical support to Apple customers in need. Educate team members and foster lasting relationships in an approachable manner about products, services, and processes, while independently keeping personal technical know-how up to date.
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Technology Education AgentGeek Squad Sep 2012 - Sep 2014Las Vegas, NevadaPilot program: Provided one-on-one and group training on technology related topics. Troubleshooting and basic repair of computers (Windows and Mac), tablets (Android and iOS), digital cameras, camcorders, and video game systems. Emphasis on all Apple related products and their interconnectivity.• Maintained an average client satisfaction score of +90 or greater (scale -100 to +100) -
Consultation AgentGeek Squad Jul 2012 - Sep 2012Las Vegas, Nevada• Assisted client with check-in and check-out, provided technology solutions, quality control of repairs• Ensured client check-in/out experience satisfied expectations• Assisted repair agents, as needed, with repairs and setups
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Field Intelligence AgentGeek Squad Nov 2011 - Jun 2012Las Vegas, NevadaPilot program: Assisted the computer sales team with attachment of Geek Squad services and warranties.• Ensured the computer sales team met or exceeded their Geek Squad sales goals each month
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Apple ExpertBest Buy Nov 2010 - Nov 2011Las Vegas, Nevada• Acted as expert sales associate regarding Apple products and services• Raised Apple product sales in store, resulting in the top five of the western region and averaged best in Las Vegas -
Sales Excellence TrainerBest Buy May 2011 - Aug 2011Las Vegas, NevadaCreated and implemented storewide sales training program to raise employee product and services knowledge. • All employees in the store became certified in all applicable areas of required certification• Developed program and practices were subsequently adopted for national use
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Computer Sales AssociateBest Buy May 2009 - Nov 2010Las Vegas, Nevada• Sold computers and related accessories• Responsible for selling the "complete solution" (meeting the customer's needs, both stated and unstated)
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Personal Shopping AssistantBest Buy Nov 2008 - May 2009Las Vegas, Nevada• Responsible for ensuring women felt comfortable and welcome in the store• Required to identify women who met specific customer profiles• Responsible for complete knowledge in all product categories, with an emphasis on family related products and services
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Home Theater SpecialistBest Buy Mar 2006 - Sep 2006Las Vegas, NevadaSold home theater related products, services, and accessories. Products comprised primarily televisions, optical disc players, audio systems, and Home Theater Premium installation services.
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Wireless Expert And SeniorBest Buy Apr 2005 - May 2006Las Vegas, NevadaAssistant supervisor of department and required expert of all cellular activation processes and MP3 players. Responsible for selling wireless related products and services.• Maintained a consistent top three ranking in Las Vegas for best wireless department
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Digital Imaging Specialist And SeniorBest Buy Apr 2003 - Apr 2005Las Vegas, NevadaResponsible for the selling of film and digital cameras. camcorders, and related accessories. As assistant supervisor, responsible for training the department, including new hires, regarding all required product knowledge.
Patrick Mayo Skills
Leadership
Os X
Mac Os
Apple Certified
Iwork
Visual Merchandising
Retail
Sales
Customer Satisfaction
Team Leadership
Photography
Merchandising
Mac
Electronics Repair
Microsoft Office
Customer Service
Ios
Management
Driving Results
Action Oriented
Spanish
Patrick Mayo Education Details
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Information Systems -
Political Science And Government -
Cimarron-Memorial High SchoolHonors Diploma
Frequently Asked Questions about Patrick Mayo
What company does Patrick Mayo work for?
Patrick Mayo works for The Church Of Jesus Christ Of Latter-Day Saints
What is Patrick Mayo's role at the current company?
Patrick Mayo's current role is Software Development Engineer III.
What is Patrick Mayo's email address?
Patrick Mayo's email address is pa****@****lds.org
What schools did Patrick Mayo attend?
Patrick Mayo attended University Of Utah, University Of Nevada-Las Vegas, Cimarron-Memorial High School.
What skills is Patrick Mayo known for?
Patrick Mayo has skills like Leadership, Os X, Mac Os, Apple Certified, Iwork, Visual Merchandising, Retail, Sales, Customer Satisfaction, Team Leadership, Photography, Merchandising.
Who are Patrick Mayo's colleagues?
Patrick Mayo's colleagues are Nickie Mullin, Masanobu Ohata, Ierutia Narayan, Jed Johnson, Funeka Buyana, Jeremy Daniel Chamberlain Esquire, Jordan Lloyd.
Not the Patrick Mayo you were looking for?
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Patrick Mayo
Product Manager | Startups | Agile | Lean | Balanced Team | Validated Learning | Innovation Accounting | ExperimentationAustin, Tx3scitorque.com, shiftdigital.com, gm.com3 +131356XXXXX
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Patrick Mayo
Executive Leadership Support | System Administration | Internal Process Optimization | Training + Internal Talent Development | Reporting And Analytics | Gtm Strategy + New Market DevelopmentDallas, Tx8yahoo.com, vipsearchgroup.com, spectrumsearchgroup.com, us.gt.com, hotmail.com, hotmail.com, protiviti.com, thomsonreuters.com4 +194020XXXXX
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