Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goalsRecruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market shareMaintain project timelines to ensure tasks are accomplished effectivelyDevelop, implement, and maintain budgetary and resource allocation plansDelegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural valuesResolve internal staff conflicts efficiently and to the mutual benefit of all involved

• Coordinated and scheduled field personnel to cover operations throughout assigned regional area.• Facilitated field operations through supervision and direction of field personnel.• Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.• Prepared operational budget and directed proper utilization of company resources to meet objectives.• Developed and implemented processes and strategies to achieve operational goals.• Provided constructive feedback to workers, which improved morale and boosted efficiency.• Monitored working environment, making sure it was always safe, positive setting for all employees.

• Assist with calls from and to customers.• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.• Assist with the Company’s U-Box portable storage product.

• Process New Hires to include employment paperwork, New Hire Orientation, benefits enrollment, payroll, and training.• Input new hires into ADP employment system• Checked hours, input time sheets and fix timecard errors daily in ADP.• Answering any employee questions regarding hours, holiday pay, banking changes, etc.• Process payroll checks every two weeks.• Organize all employee files for future audits!• Tracking overtime for all departments; sending overtime reports out to the management team every day.• Process Store invoices into accounts payable• Ran background checks on new applicants.• Fill out workers' compensation claims!• Maintain inventory (office supplies, maintenance supplies, cleaning supplies, food etc.• Knowledgeable about POS, Truck orders, produce orders etc.• Maximized performance by monitoring daily activities and mentoring team members.• Maintained professional, organized, and safe environment for employees and patrons.

Trained and coach employees on proper food safety procures Supervised production chart to insure proper food levels and inventory needs were being met Coached team members on following the proper recipes and food safety standards Conducted meetings with team members about upcoming menu changes and holiday promotionsAttended leadership meetings Working cash register for retail sales and customer check outHanding and counted money through the day for restaurant and retail sales Build product displays for advertisement in retail, such as monthly themes that retail sales advertise during that monthCounting mid-month and end of month inventory Managed employees schedules for over 100 employees both restaurant and retail employeesIn charge of the catering department of premises sales for different events such as, wedding, meetings and doctor office etc.Interviewed and hired qualified prospectsMet deadlines in a timely fashionMonitored, edit and close weekly payroll

Preparing strategic and annual forecasts and budgets; achieved financial goals for hitting targets for set budget. Presented corrective actions to assistant mangers on establishing and monitoring financial controls; developing and implementing strategies to increase profit to the bottom line.Maintains operations by preparing policies, standards and operational procedures; implementing production, productivity, quality, and patron-service standards. I interviewed and hired employees as well as trained employees with management skills to go work in other stores.Maintains safe, secure, and healthy facility environment by establishing, following and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Informed team with updates and implemented business strategic planning, including sales, financial performance and merchandised new product developmentValidated reports such as payroll, food quality control and P&L numbers for the restaurant.Education: Gadsden StateChapel Hill High School COMPUTER SKILLSMS Word, Excel, Power Point