Patricia E. Email & Phone Number

Actively promote security standards, integrate solutions and maintain the strategic direction of Corporate Cyber Security by providing high-quality client service.Remain aware of Corporate Cyber Security standards, corporate technology, infrastructure, standards, processes and strategic direction and use these tools to help guide the client in accomplishing their business goals.Strong servant leadership skills, attitude and approach to assisting partners.Collaborate with lines of business and internal IT groups in evaluating and gathering technical requirements for business clients' Corporate Cyber Security needs.Assist in opening Service Now tickets for various access and software needs of clients.Knowledge of OIM access tool, access processes and line of business expectations.

Project manager for all mobile wallets and one time pass code for digital wallets which included the coordination of project activities with multiple lines of businesses and Visa, in-depth application testing, development of training materials for support staff and delivery of presentations to management. Served as interim Product Manager for Digital Wallets by liaising between marketing, vendors, and other lines of businesses to make asset decisions, print and content recommendations, establish launch dates, and secure approvals.Line if Business Project Manager for implementation of ebill product including the coordination of project activities with multiple lines of businesses and FISERV, in-depth application testing, development of training materials for support staff, and delivery of presentations to management.Manage multiple vendor relationships including bill payment, debit card plastics, and electronic money movement through the coordination of quarterly business reviews, invoice management and escalation of issues.