Patricia Mcgee Email and Phone Number

● Extract, clean, and process data from several sources● Maintain weekly dashboards of C-suite level metrics● Work with data team to identify process improvement opportunities, propose modifications, and devise data governance strategies

• Manage all phases of custom course packet production from procurement to sales for up to 200 course packets each semester, totaling upwards of $400k annually.• Research and acquire copyright permissions to meet legal requirements to copy requested materials.• Manage custom database to track course packet contents, pricing, sales, inventory, and royalties.• Produce royalty reports for the accounting office to payout royalties each semester.• Communicate with vendors to negotiate supply costs and acquire supplies.• Evaluate jobs in house and inventory to ensure adequate supplies and keep production moving.• Oversee quality control of items produced.• Manage custom database to ensure all jobs are priced and billed in a timely manner.• Oversee employee time clock, ensuring weekly reports are accurate for processing payroll.• Analyze processes to recommend and implement methods to improve efficiency.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.• Answered constant flow of customer calls with minimal wait times.• Completed customer orders efficiently and accurately based upon the job specifications.• Operated cash register to process customer transactions.