Patricia Amos work email
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Patricia Amos personal email
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Over 10 years of serving Clients and potential customers with service and support for Customer Service and Collections backgrounds. Supervisory decisions are guided by policies, procedures and business plans. Using a stable employment tenure and effective communication for proficiency in operational processes. Proficient in streamlining customer experience dealing with internal partners or external clients.
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Customer Service SupervisorConduentHouston, Tx, Us
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Collections SupervisorTransworld Systems / Nco Financial Systems Inc. Jun 2005 - Jan 2015Houston, Texas Area- Managed the workflow of collection activity.- Established debt collection procedures and set weekly performance goals- Improved and evaluated team payroll requirements- Evaluated the status of accounts to determine collection requirements- Self-pay collections, financial assistance, customer service protocol- Developed unit team goals- Implemented performance improvement measures- Superior working knowledge of self-pay collections and the pre-bad debt review process- Thorough understanding of early out and bad debt vendor processes -
Collections SupervisorCiti Cards Apr 1997 - Jan 2005Houston, Texas Area- Evaluated collection activity through phone monitoring, performance reviews, activity reports - Recognized and cited for leadership abilities.- Developed daily, weekly and month end management reporting for account collection activity- Conduct meetings to ensure team is updated on all current policies and procedures.- Recognition Awards: Presidents Club, 2002, Manager of the Quarter, 2002, 2004. -
Production Collections SupervisorPayco American Corporation Jun 1988 - Apr 1997Houston, Texas Area- Maintained day -to-day collection activities within medical and retail unit branches - Exceeded recovery goals, participated in development and implementation of recovery goals - Recognition Awards: Cited consistently for outstanding performance.
Patricia Amos Skills
Patricia Amos Education Details
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University Of Houston - Central Campus
Frequently Asked Questions about Patricia Amos
What company does Patricia Amos work for?
Patricia Amos works for Conduent
What is Patricia Amos's role at the current company?
Patricia Amos's current role is Customer Service Supervisor.
What is Patricia Amos's email address?
Patricia Amos's email address is pa****@****ent.com
What schools did Patricia Amos attend?
Patricia Amos attended University Of Houston - Central Campus.
What skills is Patricia Amos known for?
Patricia Amos has skills like Management, Collections Management, Team Leadership, Collections, Debt Collection, Debt Settlement, Coaching, Team Building, Customer Service, Process Improvement, Accounting, Analysis.
Who are Patricia Amos's colleagues?
Patricia Amos's colleagues are Ronneca Swaby, Arthur Rodriguez, Janelle Reider, Vipin K Abraham, Caleb Coleman, Vani M, Arnoud Glastra.
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