Patricia Costello is a Corporate Training & Development, Instructional Design, Continuous Improvement Professional at CNY ASTD. Colleagues describe them as "I have attended Patricia's training programs and she has the ability to make the training easy to understand and relevant to my goals. Through her use of questions she engages the listener, connects to their emotions and logic making the training stick. I still use the tips and ideas she shared from her last training course. She is an excellent listener, non-judgmental, a professional speaker who designs useful easy to digest training programs." and "Pat is a superb program manager who understands all aspects of managing projects at all levels. She is a detailed oriented professional who is as much at home strategizing with engineers as communicating larger program status to directors and VP's. Pat knows how to quickly identify resource needs and issues, drive time critical tasks, and release deliverables on-time. I highly recommend Pat and would be happy to communicate more detailed feedback on her many successes I've personally shared here at Sun. Sincerely, Jeff Wheelock Remote Labs Program Manager Sun Learning Services"