Patricia Ray Email and Phone Number
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Self-directed Office Administrator with a comprehensive background in leading office management, compliance, program administration, and cross-functional teams to ensure success and achieve operational goals. Create processes, short-circuit operational problems, and influence cross-functional teams to improve customer satisfaction and competitive advantage – these are the challenges I’ve met throughout my career. While the scale of the operations under my leadership has increased dramatically over the years, my ENTHUSIASM & PERSISTENCE at being the best I can be is something I was born with.Demonstrated success developing and seamlessly executing plans in complex organizational structures. In my roles, I am known for maximizing performance by implementing appropriate strategies through analysis of details to understand business strategy, employment trends, and relationships. I'm recognized as a self-driven and engaging leader, who capitalizes on exceptional communication and interpersonal skills that build effective relationships with key industry leaders, manages multi-cultural teams in a fast-paced environment, and acts as a go-to person for all matters related to human resources, office management, and instill a culture of excellence and cross-functional collaboration across an organizationIndustry Skills Include:Human Resources | Onboarding | Employee Termination | Diversity | Training & Development | Recruiting Office Management | Administration | Patient Care & Safety | Schedule Management | Healthcare Administration | Performance Monitoring & Improvement | Organizational Change Management | Process Improvement & Optimization | Business Management | Program Management | Business Analysis
Opulent Kare
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Operations ManagerOpulent Kare Sep 2022 - PresentHouston, Texas, United States -
Practice ManagerSimcare Feb 2020 - Feb 2023Pearland, Texas, United StatesWork closely with the facility owner to support the vision through implementing new systems, establishing policies and procedures, building high-performing teams, and hands-on tactical approach with employees to ensure continued engagement through change. Oversee five direct reports. ➤ Spearheaded the complete redesign of the facility structure following multiple acquisitions that saw the company grow.➤ Created the footprint for the employee lifecycle, employee relations, workforce planning, compensation, training, organizational planning and development, benefits, performance management, and employment.➤ Partnered with business owners team to define the strategy, execute work streams and initiatives, and create and deploy HR programs, processes, policies, technologies, and frameworks to achieve business objectives. ➤ Executed several initiatives to achieve corporate goals; reorganized teams to optimize business synergies and harmonized plans to minimize administrative costs while optimizing the balance between the need and long-term sustainability.➤ Created tools for leadership to enhance business decisions, such as Performance Management Programs and monitoring tools to recognize high performance and identify/support under-performing staff. ➤ Played a key role in business integration, organizational design, and strategic response to evolving business needs/conditions.➤ Oversaw recruiting/training activities focused on versatility to handle various situations in a dynamic environment efficiently. -
Office ManagerBright Star Care Ltd Jul 2019 - Feb 2020Houston, Texas, United StatesDirected the Back Office Finance and HR teams encompassing 10+ employees, defined impacts/gaps, and established organizational change management requirements. Processed all new and termed employees for 15 offices. Coordinated all weekly in-services, new hires, and annual orientations. Conducted new employee reference checks, and background verification. Managed accounts payable, assist Administrators with the payroll process, new employee benefits package, and tracking FMLA, and PTO requests.➤ Leveraged the visibility and tools provided by steering committees to design successfully, champion, and implement new services by capitalizing on strong partnerships and influencing skills; created a high-performing cross-functional Back-Office team supporting HR, Payroll, and Finance.➤ Collaborated with the staff to analyze the current state of operations and identify top priorities and opportunities for added employee and business value. ➤ Worked with internal teams and oversaw change management of existing processes by interacting with providers and other medical professionals regarding billing and documentation policies, procedures, and regulations. -
Operations SpecialistNational Senior Care Home Health Services Apr 2018 - May 2019Houston, Texas, United StatesHandled merger from National Senior Care to Jordan Healthcare Services and held accountable for managing daily operations for multiple locations, assessed planning needs with input and collaboration of involvement of arbitrated in human resources planning. Performed human resources functions, including payroll, recruiting, training, background checks, employment verification, and managed personnel files.➤ Identified and implemented long-term strategic improvements to positively impact business efforts and vision, creating landmarks for financial goals and establishing a respected and reputable department.➤ Sustained morale and promoted ongoing awareness of team performance with an accessible, hands-on, and visible management style that increased employee retention.➤ Aligned policies and procedures with corporate objectives for superior customer service and staff retention by implementing innovative programs to increase employee loyalty and reduce turnover. -
Administrative AssistantNational Senior Care Home Health Services May 2014 - May 2019Houston, Texas, United StatesIndependently developed and adapted techniques and procedures to accomplish work. Oversaw diverse administrative functions, supporting all director-level projects and information-management processes.➤ Acted as SME for office efficiency, overseeing user training activities, recommending enhancements, and supporting stakeholders through ever-changing business requirements.➤ Delivered a consistently outstanding customer service experience when communicating through answering the telephone, emails, and face-to-face communication with visitors and staff seeking information.➤ Maintained a variety of complex recordkeeping and updated filing systems to ensure accuracy and completeness of records, including confidential and sensitive materials.➤ Collaborated with the management team to coordinate day-to-day floor operations and monthly schedules and develop performance evaluations. -
Human Resource DesigneeEncompass Home Health & Hospice Feb 2012 - May 2014Richmond, Texas -
Administrative Assistant/ Lead SchedulerMemorial Hermann Health System Nov 1999 - Feb 2012Houston, Texas Area
Patricia Ray Skills
Patricia Ray Education Details
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Patricia Ray
What company does Patricia Ray work for?
Patricia Ray works for Opulent Kare
What is Patricia Ray's role at the current company?
Patricia Ray's current role is Service-Driven Practice Manager | Human Resources Specialist | Administrative Professional Focused on Improving Operational Efficiencies & Reducing Costs.
What is Patricia Ray's email address?
Patricia Ray's email address is pt****@****hoo.com
What schools did Patricia Ray attend?
Patricia Ray attended Eastern Gateway Community College.
What are some of Patricia Ray's interests?
Patricia Ray has interest in Social Services, Education.
What skills is Patricia Ray known for?
Patricia Ray has skills like Advertising, Online Marketing, Email Marketing, Marketing, Real Estate, Customer Service, Blogging, E Commerce, Wordpress, Sales, Seo, Negotiation.
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Patricia Ray
Raleigh, Nc -
Patricia Ray
Educational Consultant | Instructional Coach | Author: Pencil + Grit | KeynoteMontgomery, Al
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