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Patrick Stevens Email & Phone Number
Director - Assist Partners
at
Community Business Connect
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✓ Verified May 2026
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Profile completeness 71%
Current company
Role
Director - Assist Partners
Location
Greater Melbourne Area, Australia, Australia
Company size
Who is Patrick Stevens? Overview
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Patrick Stevens is listed as Director - Assist Partners at Community Business Connect, a company with 2 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Patrick Stevens.
Patrick Stevens previously worked as Managing Director ANZ at Avaya and Senior Director Solution Sales Specialists, Asia Pacific & Japan at Avaya.
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Community Business Connect
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Profile bio
About Patrick Stevens
Unique and wide-ranging experience delivering innovation in business through organisational and technological change within competitive and high-growth environments. My expertise covers software, technology, and managed services, with proven success building and leading cross-functional teams to deliver results, increase market share, and drive revenue growth.I have successfully scaled business units, implemented innovative customer success frameworks, and strengthened sales and product portfolios, always focusing on operational and customer excellence. I’m skilled at fostering collaborative, high-performing cultures and have led complex strategic initiatives – working across Asia Pacific, Japan, and the Middle East.KEY CAREER SUCCESSES✦ Winning net new business from competitors and increasing market share by over 500%✦ Pricing and negotiating contracts for net new customers (securing large customers/high-value deals valued in the 10s-100s of millions✦ Developing APAC-wide customer success teams across to drive near 100% renewal rates✦ Consistently over-achieving on revenue targets✦ Driving localisation and adoption of new offerings to APAC field sales to create new revenue streams✦ Engaging new business partners to build and grow channel sales across APJAREAS OF EXPERTISE:• Strategic Business Planning - working with C-Level executives and business operations to deliver business outcomes across Asia Pacific and Japan (APJ) with some work in the Middle East and Africa• Evangelising - championing technology and business objectives to customers, business partners, and associates - translating technology into clear business outcomes• Change Management - leveraging extensive experience in sales, service delivery, and operations within the technology industry to drive transformational change• Cloud Solutions - building, supporting, and delivering complex solutions across cloud, hybrid, and on-premises environments• Regional Business Development - scaling sales infrastructure, developing competitive intelligence, managing sales funnels, optimising commercial pricing strategies, localising offers, and constructing complex bespoke deals.• Team Leadership - building and leading high-performance teams to achieve organisational goals and exceed revenue targets• Customer Success - designing and leading customer-centric programs to increase market share and improve retention and lifetime value• Research & Development – managing product roadmaps and aligning priorities with market trends and customer needs
Current workplace
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Community Business Connect
14 roles
Patrick Stevens work experience
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Managing Director Anz
In this role, I led the ANZ operations (sales, service delivery, and channel GTM strategies), taking on the role following the incumbent’s departure during major business transformation strategy work.Role included:✦ Operational leadership – sales, service delivery, channel✦ Chair - Avaya Australia Pty Ltd Board✦ Revenue performance and margin management✦.
Jan 2024 - Aug 2024
Senior Director Solution Sales Specialists, Asia Pacific & Japan
In this role, I led a team of cloud and contact centre specialists and developed the solution sales organisation in APJ, providing local account teams with support on GTM strategies, cloud business development, sales cycle and strategy planning following Avaya’s move from legacy infrastructure to a cloud solution sales business.Role included:✦ Strategic.
Jul 2022 - Jul 2024
Director - Solutions Sales Specialists - Asia Pacific & Japan
In this role, I led the development of the solution sales organisation in APJ to support local account teams in winning cloud and contact centre opportunities.Role included:► GTM strategies for the APJ region► Executive leader of large complex deal construction in APJ► Supporting legal negotiations► Pricing development► Offer localisationHighlights:✦.
Oct 2020 - Jul 2022
Director - Cloud Solutions Apac
In this role, I led the APAC team specialising in delivering cloud solutions (Public Cloud, Private Cloud, Private Enterprise Cloud and Hybrid Cloud offerings, either with Avaya Managed Service or SP/SI cloud enablement). Role included:✦ Team leadership – business development managers, commercial specialists and cloud solution specialists✦ Evangelising.
Jul 2018 - Oct 2020
General Manager - Cloud Solutions
In this role, I was responsible for delivering cloud solutions to clients across the AMEA region. Role included/highlights:✦ Team leadership - 18 – for commercial and solution cloud specialists in Hong Kong, Singapore, Australia, Malaysia, Philippines, Dubai, and India✦ Execution of regional GTM strategies✦ Localisation of global offerings✦ Development of.
Oct 2014 - Jun 2018
General Manager - Avaya Operations Services – Apac And Mea
In this role, I managed the APAC and MEA (Middle East and Africa) Operations Services (Managed Services) line of business GTM within Avaya Global Services.Role included/highlights:✦ New business development✦ Team leadership – APAC and MEA-wide team of 8✦ Go-to-market planning and execution✦ Development of Cloud Services and Managed Services offers✦ P&L.
Jun 2010 - Aug 2013
Gm Consulting And Solution Integration - South Pacific
In this role, I was responsible for delivering solution integration services for the Avaya range of products.Role included/highlights:✦ Managing the delivery of consulting and solutions - VoIP, Communications Enabled Business Processes, Call Centre solutions, and system integration
Jul 2007 - Dec 2008
National Manager Enterprise Services
In this role, I worked for a division of the managed services group, consisting of the National Support Centre (Mel), Enterprise Management Centre (Syd), and National Operations Centre (Perth). The group delivered ITIL-based managed services to clients throughout Australia and New Zealand. Role included/Highlights:✦ Managed the national delivery (Australia.
Feb 2006 - May 2007
National Services Manager
Building on the previous role, in this role, I was responsible for managing the provision of managed services provided to national clients bringing together the Network Managed Services and End User support services into one business unit across Australia. (NOC and NSC).Role included/highlights:✦ Review and implementation strategies for the development of.
Aug 2005 - Feb 2006
Manager National Support Centre
In this role I built the support services organisation from level 1, help desk services in Melbourne of approximately five staff to, Server Support, Desktop & Application Support services and over 130 staff across Australia. Delivered significant growth in revenues and customer base.
May 2002 - Aug 2005
Team Leader - It Support And Service Delivery Manager
In this role, I was responsible for delivering IT support and managed services provided by Alphawest to clients.Role included/highlights✦ Service delivery management of managed services to clients✦ Team leadership – 12 – 35 staff✦ Support service delivery - 24x7 - Australia and New Zealand✦ Leading delivery of IT support services
Aug 2000 - May 2002
Team Leader - It Support
Team Leader for the delivery of IT Support services provided by Alphawest to clients. Managing 12 staff.
Apr 2000 - Aug 2000
Assistant State Accountant
In this role, I provided support services to VIC and NSW Business Banking operations.Role included/highlights:✦ Business analyst responsibilities within the business banking unit✦ 1st - 3rd Level Support - LAN, Servers and desktop environments
Jul 1997 - Apr 2000
FAQ
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What company does Patrick Stevens work for?
Patrick Stevens works for Community Business Connect.
What is Patrick Stevens's role at Community Business Connect?
Patrick Stevens is listed as Director - Assist Partners at Community Business Connect.
Where is Patrick Stevens based?
Patrick Stevens is based in Greater Melbourne Area, Australia, Australia while working with Community Business Connect.
What companies has Patrick Stevens worked for?
Patrick Stevens has worked for Community Business Connect, Avaya, Alphawest, and Suncorp.
How can I contact Patrick Stevens?
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