Patrick Ash Jr. Email & Phone Number

Moreno Valley, Ca, Us

United States

United States

Moreno Valley, California

Responsible for multiple tasks, including but not limited to:- Social Media Marketing- Inside Sales through Yelp, Facebook, Google, Instagram, and my website (average of 35-45 contacts per day)- Outside Sales through Canvasing communities, as well as speaking with Clients at various suppliers (i.e. Home Depot)- Estimator/Bidding - Logistics - Foreman- Receptionist - Scheduling - Inventory - Purchasing - Finances - Hiring

Moreno Valley, Ca

Responsible for the following tasks:- Social Media Marketing- Inside Sales through Yelp, Facebook, Craigslist and Google (average of 40-50 contacts per day)- Outside Sales through canvassing communities, as well as speaking with Prospects at various suppliers (i.e. Home Depot)- Estimator- Receptionist - Field Supervisor - Purchasing - Driving

Los Angeles, California

Responsible for a multitude of tasks that include, but not limited to, the following:- Inventory - Purchasing- Scheduling- Business Negotiations - Payment of Bills/Invoices- General Store Maintenance- Customer Service- Line Cook- Prep Cook- New Menu Items- Monthly Profit and Loss Statements- Social Media Posts/Promotions- Bank Deposits- Daily Updates to Owner (and Restaurant Team) highlighting our Daily Accomplishments/Sales/Etc.and anything else that applies to keeping the restaurant operating with minimal assistance from the Owner.

Las Vegas, Nevada Area

Responsible for a multitude of tasks that included, but not limited to, the following:- Bill/Invoice Payments - Purchasing/Receiving/Verifying Inventory- Scheduling- Hiring- Customer Service- Bank Deposits- Posting/Responding to Social Media Accounts (Facebook/IG/Yelp!)and much more.

Commerce, Ca

Responsible for Social Media Marketing for LACrafts.com and MakeIY.com. LACrafts.com is a Spanish only Party Supply E-Commerce Store, while MakeIY.com is an English only Party Supply E-Commerce Store. I was responsible for, but not limited to, the following:- Daily Operations for Facebook and Instagram pages (including posting curated content, our content, responses to inquiries/requests, and more)- Weekly Promotions- Taking Photos/Editing- Uploading Products to both sites with correct price adjustments and descriptions- Choosing which products to put on sale based on inventory and Owner input- Running Ads on Facebook to increase overall Traffic and Awareness of the Brandsand much more.

Moreno Valley, Ca

Commercial/Residential Spray-Foam Roofing. Was responsible for, but not limited to, the following:- Ensured Crew Safety throughout our projects- Assisted the Foreman with carrying out tasks and Supervising a Crew of 10- Prepping the entire roof for Spray-Foam application- Assisting Foam Sprayers as they applied Spray-Foam to the roof- Ensuring there are no leaks by checking various "problem" areas and ensuring they have been addressed- Applied the Final Coat of Epoxy Spray Paint on the roofs- Supervised different size crews based on daily tasks- Driver of Company Trucks, ranging from a Dully Truck towing a trailer to a 22ft. Dump Truck- Responsible for regular maintenance of equipment (Sprayers, Power Washers, Trucks, etc.)- Assisted with keeping the areas surrounding construction clean and hazard free- Customer Service with Building Tenantsand much more.

Compton, Ca

White-Glove Blanket-Wrapped Furniture Delivery. I was responsible for the following:- White-Glove, Damage-Free Delivery of New/Used Furniture.- Installation of Bedroom Sets, Entertainment Sets, etc.- Receive/Verify Inventory at the Warehouse- Various Warehouse tasks such as putting inventory away (and noting where it goes), pulling orders and verifying they are complete and in excellent condition, wrapping furniture in blanket pads, cleanliness, etc. - Driver of 26ft. Bobtail Truck. Personally drove to San Jose, CA and back.- As a Helper, we would deliver to NV, UT, CO, NM and AZ. A Driver and myself would be gone anywhere from 5-7 days at a time making multiple deliveries/installations all over these states.and anything else that came up that needed to be done.

Moreno Valley, Ca

Was responsible for, but not limited to, the following:- Customer Service- Meeting a Daily Sales Quota for Pre-Orders on Upcoming Games, Game Stop Power Up Cards, and Warranties - Stock/Restock/Organize Products as needed- Cashier Duties- Key Holder- Verified Daily Deposits- Vast knowledge and experience with the products that helped with customer suggestions, issues, etc.and much more.

Greater Los Angeles Area

E-Commerce Customer Service for BeachBody LLC. which included the following duties:- Customer Service by Phone and Email- Tracking Inquiries by Phone/Email - Extensive Knowledge of each Workout Program (8+ Programs)Very basic/straight forward E-Commerce Customer Service position. This was an interim job that was to be completed at the end of the 4 months.

Marina Del Rey, Ca

Started off as an E-Commerce Customer Service Representative, then moved to E-Commerce Loss Prevention, and lastly an E-Commerce Supervisor for a Call Center of 20+ employees. Below is a breakdown of my duties for each position:Customer Service Representative- Pull and answer emails from assigned Queue by Supervisor - Answer calls and handle any type of customer service needed by the client, from questions on products to placing orders, returns and everything in between. Tried to defuse situations to avoid escalations to the supervisor.- Kept a consistently high productivity number (~19 contacts/hour). **Contacts/Hour are the amount of Calls and Emails completed per hour.**- Extensive product knowledge that was gained through classes with our vendors or classes within the company. Needed to know the difference between different types of materials, steels, how to care of them, etc. - Can Type ~85WPMLoss Prevention Lead- Reviewed orders that were flagged by the system as possible fraud. Verified the orders and released them for shipment, or cancelled due to possible/confirmed fraud.- Prioritized Express Orders to be completed before Shipping Deadline for the day.- Did a variety of things to verify customers orders (verified billing address with the banks, white page look up for address/phone number, contacted customer if needed, etc.)- Prevented Fraudulent orders from shipping out through different ways of verification- Reviewed/Responded to Chargebacks that were filed against the company- Added Fraudlent information to the system to have orders flagged for possible fraud when certain information matchesCustomer Service Supervisor- Assigned Customer Service Reps. to specific email queues to complete- Ensured more than 90% of calls were answered within 20 seconds of first contact- Wrote a break schedule everyday - Handled escalated calls/emails- Sent Various Types of Email Updates to the Department and other misc. tasks.

El Segundo, Ca

Started off as a Crew Member, then got promoted to Shift Leader, and finally a Training Manager/Shift Leader. Below is a summary of my responsibilities at each position:Crew Member- Greeted Customers with a smile as they walked in the store- Offered samples/suggestions to customers based on their tastes- Stock/Restock of all products (followed correct FIFO/labeling procedures)- Basic Serving/Cashiering- Upsold customers often (held the highest percentage in upselling in 4 different categories for 9 weeks in a row; consistently was Top 3 in each category each week)- Daily Cash Drops- Key Holder- Opening/Closing Duties- Basic Store CleanlinessShift Leader- Assigned tasks to Crew Members based on store needs- Ensured Daily Store Tasks were completed- Safe Access for Deposits/Change for the Registers- Ensured FIFO/overall cleanliness was kept up- Reported Daily Sales to OwnerTraining Manager- Responsible for training new Crew Members on everything about the store, which includes some of the following: 1. Basic FIFO/Store Cleanliness 2. Store Policies/Procedures 3. Serving/Cashiering 4. Upselling techniques and anything else that was needed for the Crew Members to be up to speed.