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Delivering innovative IT Management solutions• Framework for IT Operations based on Micro Focus’s Products • Service Brokering solution between legacy, private cloud, AWS, MS AZURE, …Skilled in translating challenging missions into action, and leading global teams • IT Operation Manager (+60 people) • Process & Quality Manager (+20 people): processes & information system• IT Transformation Program Manager: organization & processes• Manage multi-geography and cross-cultural teams • Partnership & Sourcing Contract Management Cross Functional expertise in IT Operations & Software Development • IT4IT, ITIL V3, ISO 9001/20000/27001, COBIT, eSCM, CMM standards • Design, Implement, Deploy & Optimize ITIL V3 Processes • Participation to pre-sales activities • Participation to Editor’s Customer Advisory Council (ITSM & Cloud and Automation)Specialties• Leadership Qualities & People Focus • Global/International Experience• IT4IT & ITIL V3 Processes • IT Service Management (including service configuration, observability & monitoring)• Hybrid IT Management, Service Automation & Orchestration • Product Development Lifecycle and Quality Assurance• IT Transformation, Change Management & Organization Design Languages• French (native)• English (fluent
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RetiredNoneParis, Fr
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It Service Management Global LeadCapgemini Mar 2022 - PresentIssy-Les-Moulineaux, Île-De-France, France -
Cto Domain Owner : Itsm & ToolsSopra Steria Jan 2020 - Feb 2022Meudon, Île-De-France, FranceMissions : - Select & Evaluate new and valuable technologies - Build & Maintain roadmaps of tools & solution for IM - Audit and customer support to define their transformation trajectory based on our offers.- Evangelize these offers to our customers, Vertical Leaders, Biz / Dev team, Program Directors -
I2S Industrialization & Innovation DirectorSopra Steria Sep 2014 - Dec 2019Paris Area, FranceWithin the Industrialization & Innovation department of the Infrastructure & Security Services (I2S) Missions : same as previous position plus - Manage innovation projects - Manage Technical Architect & Program Manager teams - In collaboration with I2S CTO, define innovation axis and service offering including technology choices & evolutions- Participation to pre-sales activitiesMain Achievements - New services : self-service & collaborative portal transforming service desk capabilities – multi-cloud service offering - …- Implements New services : self-service & collaborative portal transforming service desk capabilities – multi-cloud service offering …- Consolidates monitoring environment (supervision & hypervision) implementation & migration - Automation : process, tool (RPA, orchestration, …) & organization -
It Quality & Process DirectorSopra Steria Nov 2007 - Sep 2014Meudon (France)Within the Industrialization & Innovation department of the Infrastructure Management Service Line (Steria Group - IMSL) Missions : o Define the ITSM strategy (Processes & Tools) for IM o Manage a Process Owner team o Product Management for ITSM, ITOM, Automation & ITAM o Budget Management, Software ELA Definition & Managemento Partnership Management (technical view) with Micro Focus / CISCO & VMWARE o Product evaluation & selection Main Achievements : o Define, Deploy & Control the implementation of worldwide ITIL V3 Processes & Governance model o Implement such processes on a common IT framework for the IT Operations, and promote internal “pay per use” business model o Set up a competency center for maintaining the IT Framework, leveraging the near-shore (Poland) and off-shore (India) capabilities -
It Service Implementation ManagerAlcatel-Lucent Jan 2007 - Oct 2007Paris Area, France -
It Business Operations ManagerAlcatel Feb 2004 - Jan 2007Paris Area, France -
It Quality & Process Team Leader (20 People) For It OperationsAlcatel 2002 - 2004Massy, Île-De-France, France
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It Service Operations Manager (50 People) For It OperationsAlcatel 2000 - 2002Vélizy-Villacoublay, Île-De-France, France
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Quality, Security & Support Manager For An R&D DptAlcatel Alsthom Recherche 1996 - 2000Marcoussis, Île-De-France, France
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Software Configuration Team LeaderAlcatel Alsthom Recherche 1994 - 1996Marcoussis, Île-De-France, France
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Software Development Team LeaderCogitiel 1987 - 1994Massy, Île-De-France, France
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Software DeveloperCapgemini 1985 - 1987Nanterre, Île-De-France, France
Patrick Bailly Skills
Patrick Bailly Education Details
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Telecommunications, Energy -
Lycée Henri Moissan
Frequently Asked Questions about Patrick Bailly
What company does Patrick Bailly work for?
Patrick Bailly works for None
What is Patrick Bailly's role at the current company?
Patrick Bailly's current role is Retired.
What is Patrick Bailly's email address?
Patrick Bailly's email address is pa****@****ria.com
What is Patrick Bailly's direct phone number?
Patrick Bailly's direct phone number is +336084*****
What schools did Patrick Bailly attend?
Patrick Bailly attended Insa Lyon - Institut National Des Sciences Appliquées De Lyon, Lycée Henri Moissan.
What skills is Patrick Bailly known for?
Patrick Bailly has skills like It Service Management, Itil, It Operations, Incident Management, It Outsourcing, Cobit, Service Management, Business Process, Governance, Iso 20000, It Transformation, Service Delivery.
Who are Patrick Bailly's colleagues?
Patrick Bailly's colleagues are Balamurugan Chinnakannan, Ambica Jha, Shraddha Patil, Tawana Dyer, Suraj Kumar Pattanayak, Marek Kes, K.asha Jyothi.
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Patrick Bailly
Roquefort-Les-Pins -
Patrick Bailly
Gérant De Jade Developpement, Consultant Démarches Qualité, Energie Environnement, Auditeur Hqe, Iso 9001, 14001, 50001,Greater Paris Metropolitan Region1gmail.com -
2cma-cgm.com, cma-cgm.com
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Patrick Bailly
St-Étienne
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