Over the last 20 years I have excelled in various account management, business development and sales roles developing a solid track record for promoting, selling and enhancing a broad portfolio of products and solutions in the highly competitive Information & Communications Technology (ICT) industry.My passion for identifying market needs, developing new business opportunities and maximising revenue from existing clients is complemented by my ability to engage prospective clients and build effective relationships with them in order to successfully secure new business, generate sales and increase revenue.I pride myself on my success managing a broad range of technical and administrative projects including PABX build-ups, installations and relocations as well as start-up and transition projects for new global companies involving the streamlined transition of voice service contracts. Throughout my career I have maintained a high level understanding of process operations, service delivery requirements and workflow efficiencies to ensure that all strategic initiatives and key milestones are achieved on time, within budget and in accordance with stakeholder expectations.Some of my specialties include:✔ Administrative projects✔ Change management✔ Communication solutions✔ Contract management✔ Facilities Management✔ Information & Communications Technology (ICT)✔ Issue resolution✔ Leadership✔ Negotiations✔ PABX equipment✔ Project management✔ Relationship management✔ Revenue growth✔ Service delivery✔ Solution design✔ Stakeholder engagement✔ Technical projects✔ Training✔ Voice, data and mobility services✔ VoIP networks✔ Workflow efficiency