My role is to provide technical support for the engineers within the company and the end clients to whom we have supplied software. In addition, my duties extend to provide quotations for our professional services, quality audits to ISO9001:2000, maintaining the IT infrastructure, providing code standards development and support to the Directors on all aspects of the business.Merlin Systems Limited is a Systems Integrator working in the Process Control and Automation sector, specialising in providing software to the Water Industry. Our clients including Yorkshire Water Services, United Utilities, Welsh Water and Severn Trent Water.Key Responsibilities1. Provide technical support and advice on the software and hardware products in use within the company.2. Provide accurate quotations and tenders to ensure jobs can be completed on budget and time.3. Quality Management and Audits4. Maintain the IT infrastructure with the support of one IT technicianSpecialties: Mitsubishi PLCProfibusCitect SCADA