• Assure software is released in a working state.• Find and document bugs or issues with software.• Collaborate with other engineers to determine cases to test.• Work under The Agile Framework with SCRUM.

Operate the media services desk to effectively help students, faculty, and staff.• Overlook different areas within the video studio and the instructional technology department.• Assist with any questions that the students have to ensure customer satisfaction.• Collaborate with other supervisors and staff members to provide quality customer service to students,faculty, and staff

• Invoked a courteous, friendly, and helpful atmosphere for customers to feel comfortable within.• Learned sales skills and communication skills to help customers understand the product and achievea sales goal.• Conducted interviews, hired employees, terminated employees, held team meetings, and trainedemployees for the job.• Learned how to work efficiently with coworkers and work independently to achieve my own success.• Received accolades and awards such as a… Show more • Invoked a courteous, friendly, and helpful atmosphere for customers to feel comfortable within.• Learned sales skills and communication skills to help customers understand the product and achievea sales goal.• Conducted interviews, hired employees, terminated employees, held team meetings, and trainedemployees for the job.• Learned how to work efficiently with coworkers and work independently to achieve my own success.• Received accolades and awards such as a Presidents Club letter, and other sales achievements. Show less