This newly created role is in need of an experienced and passionate individual to join us to develop and coordinate a range of innovative disability programs on a National basis. This role will see you working with people with a disability and their families, NDIS funding bodies and community organisations to support those in our communities to have person centred care.These duties include but are not limited to:Design, coordinate and facilitate programs to improve individual client's personal capacity and NDIS readiness at a National levelProvide leadership and advice on NDIS transition and services within our organization to drive output and performanceIdentify community needs and service gaps through liaising and consulting with people with disabilities and their families, disability service providers and community organisationsActively promote disability programs and other integratedliving services

Co-coordinating, supervising and monitoring service operations, ensuring a comprehensive program of lifestyle activities for clients.Working collaboratively in service delivery including developing and reviewing policies e.g. WHS and client assessment.Implementing information and monitoring systems to achieve consistent service standards and quality outcomes for clients.Ensuring that services meet the individual needs of clients.Liaising with other service providers to ensure clients have access to comprehensive health, welfare and other generic services.Preparing regular executive reports on service delivery. Ensuring accountability of all expenditure in accordance with audit requirements and funding bodies. Providing assistance, support and advice to case coordinators on budgeting and funding.Facilitating effective communication with clients’ families.Leading management meetings with executives and case coordinators.Supporting and providing information to clients and families. Seeking feedback from families on services and needs of family members. Inviting input of families into client decisions and individual planning. Ensuring maintenance of facilities within shared accommodation.Supervising implementation of safety standards.Analyzing data and implementing strategies to prevent workplace accidents. Investigating accidents and implementing remediation.Promoting a team approach to service delivery.Providing day-to-day support, consultation and supervision to staff.Ensuring that performance management systems are implemented.Leading regular team meetings.Providing assistance to staff in the management of challenging behavior. Coordinating, leading and/or participating in ongoing staff development.Service Development/AdministrationEvaluating effectiveness of services and monitoring progress of all clients. Contributing to the ongoing planning and changes in services.Monitoring administrative operations to meet Disability Standards.

Client ServiceIntroducing and promoting services to potential clients and families.Providing opportunities for clients to maximize community integration.Ensuring clients’ choices and preferences are respected by all staff.Advocating for clients in meeting their needs with external agencies.Guiding and supporting Service Managers.Building and maintaining positive working relationships with families.Client OperationsMonitoring daily operations and monitoring client outcomes.Contributing to clients plans.Monitoring compliance with systems, policies and procedures,Overseeing all HR functions around key staff.Handling complaints and monitoring feedback.Producing reports for management in a timely manner.Workplace Health and SafetyInvolved in the implementation of policies, procedures and systems. Conducting risk assessments and ensuring remediation of hazards.Team LeadershipProviding a role model for staff in implementing organizational values.Engaging in problem-solving on day-to-day issues.Providing support and guidance on services to executives.Overseeing performance management and professional development for key workers. Leading regular team and management meetings.