Patrick Bernardo Email & Phone Number

Abbotsford, Victoria

• Managing requirements from multiple lines of business, and implementing the design and delivery of the overall solution by working closely with the appointed Project Managers.• Coordinate User Acceptance testing (UAT) – by creating thorough test plans and ensuring sign off is approved by key stakeholders and product managers.• Conduct training demonstrations of new application functionality and bug fixes in a fast changing environment.• Perform business analysis on items in Product backlog so prioritisation can be done effectively on a global level.• Conduct post implementation reviews, reporting on benefits, costs and issues.• Leading a team of 8 staff members, who perform release/project management, system analysis and administration duties.• Promoting Agile practices while creating a collaborative culture between Business and Technology.

Abbotsford, Victoria

Responsible for managing the production release and sign off of ‘Functional specifications, Business Cases, Requirements documents and Change plans'. Analysing the needs raised by Business stakeholders and offering feasible alternatives where possible if it will save on development costs. Providing end-to-end impact analysis of reported system issues and the development of the required solutions with a focus on continuous service improvement of business processes. Identifying key test scenarios and executing the 'User Acceptance Testing'.

Victoria, Australia

Providing day to day support to stakeholders to meet their development requirements for Computershare's web applications. Facilitating new functionality User Acceptance testing. Received positive feedback from the person I report to for taking on challenges.

Victoria, Australia

Providing support and coaching to individual staff members to develop and enhance defined areas of knowledge and performance. Ensuring that my team members are capable of performing their roles to a high standard of excellence in both quality and meeting customer’s expectations. Given special recognition winning the Silver Award for excellent work done as the team coach of Audit Workflow