Patrick Billups Email & Phone Number

Tampa, FL, US

Arlington, VA, US

Dublin 2, IE

Conduct architectural assessments and define solutions for moderately complex problems. Design, build, deliver and run the engagement's, platform's and/or product's required architecture (i.e. development, operations, execution, data, application, etc.) Provide the work's technical conscience, defining and driving the right solution to meet the technical.

Norfolk, VA, US

Maintained combat information center displays of strategic and tactical information, depicting position and movement of submarines, ships and aircraft as well as tote boards containing data relevant to the tactical picture. Operated surveillance, tracking and height-finding radars, identification friend or foe (IFF) equipment, HF, VHF and UHF radios.

Mclean, VA, US

Experience on RHEL 6/7 implementation Administration, Installation & Maintenance.Provides enterprise level, Tier II level Field Service Engineer (FSE) support, for HQ U.S. Central Command (USCENTCOM) and CENTCOM Forward Headquarters (CFH) Command and Control (C2) Systems. The enterprise consists of system support amongst four (4) disparate networks serving.

Tampa, FL, US

Installed, upgraded and monitored software and hardware. Maintained and configured PC hardware, network printing and VOIP phone systems. Upgraded systems from Windows 7 to Windows 10. Migrated users and computers to domains from one forest to another. Maintained operating systems, business applications, security tools,email, and PCs. Maintained technical.

Round Rock, Texas, US

Provides first-level technical support on Dell Supplied software and applications to the point of installation and basic use, or to the level of service appropriate to the warranty offered on the product. Provides first-level technical support on Dell supplied products and/or peripherals using documented procedures and available tools.Working knowledge of.

Served as the lead COP for SOF unit. Manage the HTS content management system (Microsoft SharePoint 2010).

US

Converted Physical Permanent and Long Term Temporary records to electronic format to increase the ability to search for, collect, preserve, and analyze records that are responsive to Joint Staff, Litigation and Freedom of Information Act (FOIA) request. Prepared scanned records for destruction. Followed Joint Staff and USCENTCOM Command Records management.

Implemented new quality assurance guidelines to increase employee efficiency and productivity. Manage customer accounts to include troubleshooting software and hardware issues, while building excellent customer relationships. Assisting direct reports with achieving first call resolution. Leading team meetings and training in order to explain new policies.