Patrick Bouchard

Patrick Bouchard Email and Phone Number

Directeur principal, gestion de projet at Intact @ Intact
toronto, ontario, canada
Patrick Bouchard's Location
Montreal, Quebec, Canada, Canada
Patrick Bouchard's Contact Details

Patrick Bouchard personal email

Patrick Bouchard phone numbers

About Patrick Bouchard

Specialise in call center from forecasting, schedules, Q management to operation and project management. Recognized for my unique expertise in workforce management, development of strategic concepts and management of technical and operational teams.Specialties: Workforce management, Call center metrics, Consulting, callcenter operations

Patrick Bouchard's Current Company Details
Intact

Intact

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Directeur principal, gestion de projet at Intact
toronto, ontario, canada
Website:
intactfc.com
Employees:
10937
Patrick Bouchard Work Experience Details
  • Intact
    Directeur Principal, Gestion De Projet
    Intact Jan 2020 - Present
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  • Intact
    Director, Operational Model Transformation
    Intact Jan 2018 - Jan 2020
    Montreal, Canada Area
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  • Belairdirect
    Director, Sales And Customer Service
    Belairdirect Nov 2015 - Jan 2020
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  • Intact Financial Corporation
    Director, Planning And Operation Claims
    Intact Financial Corporation Jan 2013 - Nov 2015
    Montreal, Canada Area
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  • Intact Financial Corporation
    Director Workforce Management
    Intact Financial Corporation Nov 2010 - Jan 2013
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  • Belairdirect
    Workforce Management Coordinator
    Belairdirect Jun 2008 - Nov 2010
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  • Bell Canada
    Associate Director Workforce Management
    Bell Canada Apr 2004 - Jun 2008
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  • Ssa Solutions
    Senoir Consultant Workforce Management
    Ssa Solutions Sep 2002 - Apr 2004
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  • Bell Canada
    Manager - Workforce Management
    Bell Canada Jun 1998 - Sep 2002
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  • Bell Canada
    Manager - Direct Marketing
    Bell Canada Jan 1998 - Jun 1998
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Patrick Bouchard Skills

Workforce Management Call Centers Forecasting Management Call Center Customer Experience Contact Centers Business Analysis Telecommunications Ivr Consulting

Patrick Bouchard Education Details

  • Control Data Institut
    Control Data Institut
  • Aspect
    Aspect

Frequently Asked Questions about Patrick Bouchard

What company does Patrick Bouchard work for?

Patrick Bouchard works for Intact

What is Patrick Bouchard's role at the current company?

Patrick Bouchard's current role is Directeur principal, gestion de projet at Intact.

What is Patrick Bouchard's email address?

Patrick Bouchard's email address is pa****@****cle.com

What is Patrick Bouchard's direct phone number?

Patrick Bouchard's direct phone number is +151427*****

What schools did Patrick Bouchard attend?

Patrick Bouchard attended Control Data Institut, Aspect.

What skills is Patrick Bouchard known for?

Patrick Bouchard has skills like Workforce Management, Call Centers, Forecasting, Management, Call Center, Customer Experience, Contact Centers, Business Analysis, Telecommunications, Ivr, Consulting.

Who are Patrick Bouchard's colleagues?

Patrick Bouchard's colleagues are Émie Moreau, Elaine Margaret, Nathalie Ocampo, Thomas Pettigrew, Nav Gill, Cleopatra Rajkumar, Valérie Tremblay.

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