Patrick Bourke Email & Phone Number

Experienced Customer Services Manager with a passion for providing first-class service. Dependable initiative taker who is calm under pressure, with the ability to objectively evaluate, analyse and prioritise accordingly. A proven track record of confidently managing teams and liaising with other departments to deliver outstanding service for clients and maintain a positive reputation. Versatile in approach to managing a detailed and challenging workload, exhibiting determination, whilst demonstrating empathy and delicacy.