Patrick Bowes Email & Phone Number

Pittsburgh, Pennsylvania, United States

• Lead all IT-related projects from inception to completion, ensuring that each initiative aligns with organizational objectives and is delivered on time and within scope.
• Spearheaded the implementation of Robotic Process Automation (RPA) solutions, automating repetitive tasks and workflows, which resulted in significant time savings, reduced errors, and increased overall operational.
• Led a comprehensive overhaul of the company’s cybersecurity infrastructure, implementing robust security protocols and systems from the ground up, significantly enhancing the organization’s protection against cyber.
• Conduct in-depth business process analyses to identify opportunities for improvement, proposing and implementing innovative solutions that enhance operational efficiency and productivity.
• Translate business requirements into detailed system specifications, ensuring they are aligned with organizational goals and technically feasible, resulting in effective and scalable solutions.
• Act as a key liaison between business stakeholders and technical teams, facilitating clear communication, providing essential clarifications, and resolving any issues or conflicts that arise.

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Williamsport, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

• Led the installation, configuration, and testing of a custom ERP system, ensuring strict adherence to quality standards and project timelines, resulting in a successful deployment.
• Coordinated with cross-functional teams, including IT, operations, and project management, to develop and execute system implementation strategies, effectively resolving technical and operational challenges.
• Provided ongoing support and troubleshooting assistance to end-users, addressing system-related inquiries, promptly addressing issues or concerns, and implementing enhancement requests to improve the user experience.

Pittsburgh, Pennsylvania, United States

University Park, Pennsylvania, United States

• Provided individualized support to students, including tutoring and guidance, to reinforce understanding of concepts and promote academic growth.
• Facilitated small group discussions and collaborative projects, fostering an inclusive and interactive learning environment.
• Monitored student progress and maintained accurate records of attendance, assignments, and assessments, ensuring timely feedback and reporting to the professor.

Williamsport, Pennsylvania

• Managed daily shift operations, including opening and closing procedures, cash handling, and inventory management, consistently ensuring compliance with company policies and procedures.
• Led a team of 10+ employees, providing ongoing training, mentoring, and performance evaluations to foster a positive and productive work environment.
• Maintained exceptional standards of cleanliness, hygiene, and food safety, adhering to health regulations and conducting regular inspections.

Williamsport, Pennsylvania, United States

Bachelor Of Arts - Ba, Telecommunications, 3.720/4.00 Cumulative Gpa

The department trains students for careers in the telecommunications industries and is an internationally recognized center for research.

Associate Of Applied Science, Business, Management, Marketing, And Related Support Services, 3.875/4.00 Cumulative Gpa

Activities and Societies: Phi Theta Kappa The Business Management curriculum offers students the skills needed to prepare for a career in.