Patrick Byrd Email and Phone Number

Operations Director for management team over our Technician Resource Unit, Recruiting, Compliance, and Claims departmentsFacilitate an efficient and effective line of communication with our clients’ corporate partners.Monitor daily reporting used to gauge the health of our business and work with departmental management to help improve.Engage with service providers and business clients in such a way that positively translates the support of Optima in understanding and solving their business needs.

Background screening on all new subcontractors and employees of Optima Service Solutions through a series of national database checks to verify the profile data provided by the individual. Account management of all technician files and licensing information in both the physical sense of file maintenance and profile information contained in our company created Evolution computer software. Manage and evaluate each state’s individualized requirements for licensing needs in regards to plumbing, gas, and electrical work for each of our technicians in all 50 states. Assess and constantly update technician’s legal documents in regards to the contract with Optima Service Solutions, liability/auto/workers comp insurance certificates, background screenings, and service badges.

Elite Horizons Travel Agency was created as a supplemental business while working at the Marietta Police Department. Elite Horizons had a small group of personal and corporate clients.

Sergeant 2009 to 2012Field Training Officer , 2000 to 2009Patrolman, 1996 to 2000 Patrolman Member of Community Outreach Lead Training and Recruitment Officer Sergeant of Morning Watch Patrol Sergeant of Street Level Narcotics and Crimes Unit Sergeant of Special Weapons and Tactics

Blue Armor was created as a supplemental business while working at the Marietta Police Department. Blue Armor had a corporate client that was serviced at several locations inside the metro Atlanta area.